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Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center

Austin, TX

4.1
63 Reviews
Call Service Center (512) 900-6192

63 Reviews of Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center

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August 01, 2024

It’s unclear if the evaluation is for the dealership or the employees. Covert is a very impressive. More

by tldalbosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh, Juan (shuttle driver)…5 ⭐️
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Aug 01, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your positive feedback! We're thrilled to hear that you found Covert CDJR Bee Cave impressive. We strive to provide exceptional service and are glad to know we met your expectations. We look forward to serving you again soon!

August 01, 2024

Well, why ship a part by USPS in the first place and when it hasn't arrived in a week and a half why not ship it overnight automatically instead of having the customer suggest it. Oh, yeah cause you charge More

by markynance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth
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Aug 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the part shipment and the oversight regarding the state inspection. Your concerns are valid, and we understand your frustration. We strive to provide the best service possible, and your comments highlight areas where we can improve. Please know that we are addressing these issues to prevent similar situations in the future. Your satisfaction is important to us, and we hope to have the opportunity to serve you better next time. If there's anything further we can do to resolve this matter, please feel free to reach out.

October 20, 2023

Beth in service has been amazing and such a big help! Thank you so much! More

by Tarzia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
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