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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.4
134 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 134 reviews

August 26, 2024

This Dealership is amazing. The Service Manager Eric and Shop Foreman Mike go beyond to make sure you are taken care of! More

by cabotime4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tippet, Shop Foreman Mike
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Aug 27, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the great review! We’re thrilled to hear that you had an amazing experience at Covert CDJR Bee Cave. It’s fantastic to know that Eric, our Service Manager, and Mike, our Shop Foreman, went above and beyond to ensure you were well taken care of. Providing exceptional service is our priority, and we’re proud to have such dedicated team members. If you need any further assistance or have more questions, feel free to reach out. Thanks again for choosing Covert CDJR Bee Cave!

August 25, 2024

Tyler Ishack, Jamie Behl and Chelsea Forti were over the top accommodating, helpful and professional. We have owned/purchased a total of six (6) Jeeps over the past 17 years; three (3) of them from Covert More

by Michael Groesch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ishack, Jamie Behl, Chelsea Forti
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Aug 27, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Michael, Thank you so much for your incredible feedback! We’re thrilled to hear that Tyler Ishack, Jamie Behl, and Chelsea Forti provided such accommodating, helpful, and professional service during your visit to Covert CDJR Bee Cave. We’re honored to be your top choice among Jeep dealerships, especially given your experiences across multiple states. Your loyalty and kind words mean a lot to us. If you need any further assistance or have any more questions, don’t hesitate to reach out. Thanks again for choosing Covert CDJR Bee Cave!

August 24, 2024

Guayo was great! Attentive, professional and courteous. Went above and beyond to assist in my purchase More

by ms.s_young
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guayo
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Aug 27, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Ms. Young, Thank you for your wonderful review! We're delighted to hear that Guayo provided attentive, professional, and courteous service during your purchase at Covert CDJR Bee Cave. It’s great to know he went above and beyond to assist you. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thanks again for choosing Covert CDJR Bee Cave!

August 24, 2024

Beth was very professional and helpful. I’ll definitely bring my RAM back to her for service. More

by don.hill2011
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
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Aug 27, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Don, Thank you for your positive feedback! We're glad to hear that Beth was professional and helpful during your visit to Covert CDJR Bee Cave. We're excited to know you'll be bringing your RAM back for service with her. If you have any questions or need further assistance, feel free to reach out. Thanks again for choosing Covert CDJR Bee Cave!

August 23, 2024

AMAZING service! Everyone was friendly, willing to do whatever was needed to find the right car, easy process, great with our kid (even let him sit in the Demon Chall More

by jared31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
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Aug 23, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Jared, Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Covert CDJR Bee Cave. It’s fantastic to know that Noah and the rest of our team made the process smooth and enjoyable for you and your family, and that your little one had some fun with the Demon Challenger! Your recommendation means a lot to us, and we’re grateful for your kind words. We look forward to assisting you again in the future!

August 23, 2024

Trevor was awesome to work with and was very helpful in getting us in our new vehicle. More

by cozgolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Wood
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Aug 23, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the great review! We're thrilled to hear that Trevor provided excellent service and helped you get into your new vehicle at Covert CDJR Bee Cave. We take pride in our team’s ability to make the car-buying experience as smooth and enjoyable as possible. If you have any further questions or need assistance down the road, don't hesitate to reach out. Enjoy your new ride, and thanks again for choosing us!

August 23, 2024

Fast and convenient service. Diego was my advisor and he was very professional and friendly. I was in and out in no time at all. More

by IRENEPORRAS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DIEGO AND ERIC
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Aug 23, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Irene, Thank you so much for your positive feedback! We're thrilled to hear that you had a fast and convenient service experience with us. Diego is indeed a great asset to our team, and we're glad he could provide you with professional and friendly service. If you ever need anything else, don’t hesitate to reach out. We look forward to seeing you again at Covert CDJR Bee Cave!

August 23, 2024

Are you kidding 16 weeks to get the car back What would you rate it More

by DWSHEDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Warranty work dept
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Aug 27, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

We’re sorry to hear about the extended delay you experienced with your vehicle. We understand how frustrating it can be to wait longer than anticipated. The delay was due to the vehicle requiring additional diagnostics at a Honda dealer and obtaining warranty approval, which contributed to the extended timeframe. We’re glad we could provide a loaner vehicle at no cost during this period to help minimize the inconvenience. We genuinely appreciate your patience and are committed to improving our processes to prevent such issues in the future. If you have any further concerns or need additional assistance, please feel free to reach out.

August 22, 2024

Amazing staff everyone was amazing Corey harp rocks makes the care buying process a whole lot easier will be back for sure More

by bailyschuessler
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey harp
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Aug 23, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Baily, Thank you for the great feedback! We’re thrilled to hear that Corey Harp and the team at Covert CDJR Bee Cave made your car buying process smooth and enjoyable. It’s our goal to provide excellent service and make things easier for our customers. We look forward to seeing you again and assisting with any future needs. Thanks again for your kind words!

August 22, 2024

Didn’t like the fact that it took so long to repair. Also, a separate issue that I ask to look into I was told nothing was wrong. I still have the same problem however I can’t not have my vehicle for 2 More

by M.platt71
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sarah
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Aug 22, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your feedback. I’m sorry to hear about the delays and the unresolved issue with your vehicle. We understand how important it is to have your vehicle serviced promptly and accurately. Your experience is important to us, and I would like to address these concerns directly. Please reach out to us so we can better understand the details and work towards a resolution. We’re committed to improving our service and ensuring that our customers’ needs are met effectively. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.

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