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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.4
132 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 132 reviews

September 03, 2024

Dealership and inventory was good, the only not so good part was the salesperson. He in my opinion didn’t worked with us as I would have liked it. More

by JCARDIEL73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Flores
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your feedback. While we’re glad to hear you were satisfied with the dealership and our inventory, we’re sorry to learn that your experience with the salesperson didn’t meet your expectations. We strive to provide excellent service to all our customers, and it’s disappointing that we missed the mark in this instance. We appreciate your input and will use it to improve our service. If you’d like to discuss this further or if there’s anything we can do to assist you, please feel free to reach out.

September 02, 2024

Amazing customer service. I’ll be back for my next Jeep once I pass this one to one of the kids. More

by BRANDON@DRIPPINDREAMS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Puerto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Brandon, Thank you for your great review! We’re thrilled to hear that you had an amazing experience with us at Covert CDJR Bee Cave. We look forward to assisting you with your next Jeep purchase when the time comes. If you need anything in the meantime, feel free to reach out. Safe travels with your current vehicle!

September 02, 2024

cancelled my order without my knowledge and did nothing about it. prices very high for work no willingness to work on price More

by bradwdear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guayo Guimbarda
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Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Brad, Thank you for sharing your feedback. We’re sorry to hear about your concerns, but we don’t have any record of an order being placed with us. It’s possible there may be some confusion with another dealership. We take customer service seriously and aim to provide transparent and fair pricing. If you’d like to discuss this further or if there's anything else we can assist you with, please reach out directly so we can address any issues you might have.

September 01, 2024

All the Service members were great. Cost was excessive, however Beth tried to lower it More

by tadjad1989
Recommend Dealer
Yes
Employees Worked With
Beth
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. We're pleased to hear that you had a positive experience with our service team at Covert CDJR Bee Cave. We understand that cost is a significant factor, and we’re glad Beth did her best to help with it. We appreciate your input and hope to continue providing you with excellent service in the future.

September 01, 2024

Great experience purchasing my vehicle. Noah and jhonatan were straight with me the entire time and was an easy process More

by wegner68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jjonatan
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your positive review! We’re thrilled to hear that your vehicle purchase experience at Covert CDJR Bee Cave was great and that Noah and Jonathan made the process straightforward and easy. We appreciate your feedback and look forward to assisting you with any future needs!

August 31, 2024

Very helpful quick and too the point John answered as soon as he could when I needed More

by alxgarz124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harp
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Puerto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your review! We’re pleased to hear that you found our service at Covert CDJR Bee Cave to be helpful, quick, and to the point. We’re especially glad that John was able to provide timely answers to your questions. If you need any further assistance, don’t hesitate to reach out. We look forward to serving you again!

August 31, 2024

Thank you Beth / Eric for a perfect maintenance moment. Marilyn and I so appreciate you and your team. Thanks Dan for getting us to the right folks. More

by tres.childress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ford Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth/ Eric
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Tres, Thank you for your wonderful review! We’re thrilled to hear that Beth, Eric, and the team at Covert CDJR Bee Cave provided you with a perfect maintenance experience. We’re also glad Dan Covert was able to connect you with the right people. Marilyn and I appreciate your kind words and look forward to assisting you both in the future!

August 31, 2024

Personable and professional. Very nice people in sales and service. Easy to work with. Excellent representatives of the Covert family. More

by ralass9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Deaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your kind words! We’re delighted to hear that you found our sales and service teams at Covert CDJR Bee Cave to be personable and professional. We take pride in being excellent representatives of the Covert family, and your feedback means a lot to us. We look forward to working with you again in the future!

August 31, 2024

Cory did a great job. He work hard with us and found a Jeep In our price. He has everything ready to go when we arrived at the dealership. More

by 1LEXYKENNEDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Harp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback! We’re thrilled to hear that Cory did a great job at Covert CDJR Bee Cave, working hard to find a Jeep within your budget and having everything ready for you when you arrived. We appreciate your kind words and look forward to assisting you with any future needs!

August 31, 2024

The service center was excellent the competed the work on time and everything was fixed. I would have liked a call to inform me that I could pick up the jeep. More

by BOWILLYARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Souther
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback! We’re glad to hear that the service center at Covert CDJR Bee Cave completed the work on time and resolved the issues with your Jeep. We apologize for the lapse in communication regarding the pickup. We appreciate your input and will work to improve our notification process. If you have any other concerns or need further assistance, please let us know.

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