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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.4
132 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 132 reviews

September 06, 2024

Ehh. ...this is a tough one. To be honest, it's the communications as well as the outcome this time around. The communications were a little labored, and More

by Michael S Hahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego
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Sep 09, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Michael, I’m truly sorry to hear about the difficulties you experienced with communication and the outcome of the service. It’s concerning to learn that your wife ended up stranded and that you feel a test drive may not have been conducted after the major engine repair. We take such matters seriously and want to ensure our processes are thorough. Please reach out to us directly with more details so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.

September 05, 2024

An overall perfect experience. Great inventory, a friendly, helpful and knowledgable staff that took the pain out of purchasing a car! More

by MACSHACK2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Washington, finance 5 stara
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Sep 05, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a perfect experience at Covert CDJR Bee Cave. It’s wonderful to know that our inventory, along with our friendly, helpful, and knowledgeable staff, made the car-buying process smooth and enjoyable for you. Your satisfaction is our top priority, and we’re here to make every visit exceptional. If you need any further assistance or have more questions, please don’t hesitate to reach out. We look forward to seeing you again!

September 05, 2024

Fast, friendly, and professional. I was earlier than expected and they still got my work started right away. More

by monicapenshorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 05, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Monica, Thank you for your kind words! We’re delighted to hear that your experience at Covert CDJR Bee Cave was fast, friendly, and professional. It’s great to know that even with your early arrival, our team promptly got to work on your needs. We appreciate your feedback and look forward to serving you again in the future. If you have any more questions or need further assistance, feel free to reach out. Have a great day!

September 05, 2024

very professional and easy to work with. would recommend both the dealership and the salesman More

by caitlynalexis03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback! We’re thrilled to hear that you found your experience at Covert CDJR Bee Cave to be professional and easy to work with. Your recommendation means a lot to us, and we’re glad that both our dealership and salesman met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

September 05, 2024

Great job on my first service at your new facility for my RAM truck. Very professional and friendly staff! More

by khcarlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
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Sep 06, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience! We’re thrilled to hear that your first service visit at Covert CDJR Bee Cave went smoothly and that you found our staff to be professional and friendly. We’re proud of our new facility and are glad it made a positive impression on you. If you need anything else or have any questions about your RAM truck, don’t hesitate to reach out. We look forward to serving you again!

September 04, 2024

Everyone at the dealership was very attentive to what my husband and I was asking for. Very professional service. More

by smithryan473
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teo Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Ryan, Thank you for your wonderful review! We’re pleased to hear that everyone at Covert CDJR Bee Cave was attentive to your needs and provided professional service. It’s our goal to ensure that every customer receives the attention and care they deserve. If you or your husband have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

September 04, 2024

He was very helpful and kind. Answered all of my questions and was patient. New the differences of all jeep types. Went through all the controls. More

by bibianomilo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your positive review! We’re delighted to hear that Bryan provided helpful and kind service at Covert CDJR Bee Cave. It’s great to know that he answered all your questions, was patient, and thoroughly explained the differences between the Jeep types and their controls. Your satisfaction is our priority, and we’re glad Bryan could make your experience a positive one. If you have any more questions or need further assistance, please feel free to reach out. We look forward to seeing you again!

September 03, 2024

service was top notch and quick. Beth was on it and very polite. Will recommend to friends in need. More

by fish0065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your wonderful review! We’re delighted to hear that you had a top-notch and quick service experience at Covert CDJR Bee Cave. Beth is indeed a valuable member of our team, and we’re thrilled to know that her politeness and efficiency made a positive impression on you. We appreciate your recommendation and look forward to assisting your friends and family. If you need anything else, please feel free to reach out. Thanks again for choosing us!

September 03, 2024

Everyone was very friendly. The dealership was very clean and professional. The salesman was very professional and polite. Financial department was very easy and understanding. More

by RUSTYHIGDON
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Rusty, Thank you for your wonderful review! We're thrilled to hear that your experience at Covert CDJR Bee Cave was positive. It’s great to know that our team’s friendliness, professionalism, and the cleanliness of our dealership made a good impression on you. We’re also pleased that you found the finance department easy and understanding. Your feedback means a lot to us, and we look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!

September 03, 2024

Amazing experience, Jaime did a great job. Thank you and we have found our new CJDR family. More

by daviddmorin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Behl
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Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

David, Thank you so much for your kind words! We’re thrilled to hear that you had an amazing experience with Jaime at Covert CDJR Bee Cave. It’s fantastic to know that you feel like part of our CJDR family now. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We look forward to seeing you again and continuing to provide excellent service!

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