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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.4
132 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 132 reviews

September 11, 2024

Guayo went above and beyond to ensure I had everything I wanted and needed. Looking to swap out by October 31 More

by ms.s_young
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guayo Guimbarda
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Sep 11, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your positive feedback! We’re delighted to hear that Guayo at Covert CDJR Bee Cave went above and beyond to meet your needs. We’re here to help with your vehicle swap by October 31, so just let us know how we can assist in making the process smooth and enjoyable. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again soon!

September 11, 2024

The dealership has very friendly and helpful employees who will go out of their way to make sure you leave happy!! More

by ERINMMCQUITTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Legate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Erin, Thank you for your wonderful review! We’re thrilled to hear that our team at Covert CDJR Bee Cave went out of their way to ensure you had a great experience. Our goal is always to provide friendly, helpful service and make sure you leave with a smile. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to seeing you again soon!

September 11, 2024

Very competent and expert technicians and service department. Communications were sketchy at times. Responses to voicemails were unpredictable. More

by tdguckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with the Service Dept
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Sep 12, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback and for recognizing the expertise of our technicians and service department at Covert CDJR Bee Cave. We’re glad to hear you were satisfied with the quality of the service. However, we apologize for the inconsistencies in communication and response times. We’re actively working to improve this aspect of our service to ensure a smoother experience for all our customers. Your feedback is invaluable, and we appreciate your patience. If you have any further concerns or need assistance, please feel free to reach out directly.

September 10, 2024

Every one was great, I came from East Texas five hours away and it was worth the trip. More

by kimmbo814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for making the long trip from East Texas to visit us at Covert CDJR Bee Cave! We’re thrilled to hear that your experience was worth the journey and that everyone here provided you with great service. If you need anything else or have any more questions in the future, we’re always here to help. Safe travels, and we look forward to seeing you again!

September 09, 2024

Kody was awesome. Great customer service and professional attitude. Overall experience was excellent across the board. More

by kseiter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the wonderful review! We’re thrilled to hear that Kody provided you with excellent customer service and professionalism. At Covert CDJR Bee Cave, we’re committed to delivering top-notch experiences for all our customers, and it’s fantastic to know that we met your expectations. If you need any further assistance or have any questions, don’t hesitate to reach out. We look forward to serving you again in the future!

September 09, 2024

Although I believe the services provided may be suitable, this service group was dismissive and lacked the ability to provide excellent service. They do not look at your appointment request prior to your arr More

by wlnwtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kody Kaminski
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. We’re sorry to hear about your recent experience and apologize for any inconvenience caused. We strive to review all appointment requests thoroughly to ensure we have the necessary parts and resources available. It’s clear we fell short in this instance, particularly regarding communication and follow-up. We appreciate you bringing this to our attention and will use your input to improve our processes. If you have any further concerns or if there's anything else we can do to resolve this issue, please feel free to reach out directly.

September 09, 2024

Had the best experience at Covert - Jeep Bee Cave. Javier was very helpful and found me the exact dream car! Fast and easy service. Will be coming back and referring friends! More

by michelan.henderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Puerto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Michelan, Thank you for your wonderful review! We’re thrilled to hear that you had the best experience at Covert CDJR Bee Cave and that Javier was able to help you find your dream car. It’s great to know that the service was fast and easy. We look forward to welcoming you back and appreciate your referrals to friends. If you need anything else, don’t hesitate to reach out. Thanks again for choosing us!

September 07, 2024

Very helpful but like all dealerships, they have their best interest in mind.. I bought two vehicles from them. More

by SSGBIGGSY75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Deaton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

SSG Biggsy, Thank you for your feedback and for purchasing two vehicles from Covert CDJR Bee Cave! We’re glad to hear that you found our team helpful. We understand that dealerships have their interests, but our goal is always to provide the best experience and value for our customers. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

September 06, 2024

Super friendly, fast and did a good job…nice waiting room…it’s nice having them in the lakeway bee cave area… More

by jerry.w.hanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego in service , Jamie Behl
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Sep 06, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Jerry, Thank you for your fantastic review! We’re delighted to hear that you found our service at Covert CDJR Bee Cave to be super friendly, fast, and well-done. It’s great to know you enjoyed our waiting room and appreciated our location in the Lakeway Bee Cave area. Your feedback is important to us, and we’re here for any future needs you may have. We look forward to seeing you again!

September 06, 2024

Excellent Service! The entire staff went out of their way to take care of me. I would certainly recommend them for service on a Jeep product. More

by rustyrutl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Tippet and Denise
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Sep 06, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Rusty, Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience at Covert CDJR Bee Cave. It’s fantastic to know that our entire staff went above and beyond to take care of you. Your recommendation for Jeep service means a lot to us. If you have any more needs or questions in the future, please don’t hesitate to reach out. We look forward to serving you again!

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