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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
289 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 289 reviews

August 21, 2024

Nothing special about the service center. I always felt like I am bothering them and my questions are not taken seriously. I never feel like a valued customer. More

by dramirez628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember if I was given a name
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Aug 21, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Feeling valued and having your questions taken seriously is very important to us, and it’s clear we fell short in this instance. We appreciate you bringing this to our attention, and we’ll be sure to address your concerns with our team to improve our service. If you’d like to discuss this further, please reach out directly. We hope to have the opportunity to better serve you in the future.

August 21, 2024

Helpful and knowledgeable. Dealt with openness and integrity. Enjoyed working with salesperson and managers. Pleasant experience. More

by smsrock28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Flores
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Aug 21, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your kind words! We’re delighted to hear that you had a pleasant experience at Covert CDJR Bee Cave. It’s great to know that our team’s openness, integrity, and knowledge made a positive impact on your visit. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. We look forward to working with you again!

August 21, 2024

Everytime I take my vehicle in to the dealership, i’m always greeted w/ kindness and urgency. I always receive the best assistance and have a wonderful experience More

by android84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
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Aug 21, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you consistently receive kind and urgent service at Covert CDJR Bee Cave. Providing excellent assistance and ensuring a wonderful experience is our top priority. If you ever need anything else or have any questions, don’t hesitate to reach out. We look forward to serving you again!

August 20, 2024

Super easy and pleasant experience and I appreciate all they did for us with finding a car for my daughter. More

by STEPHCARBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis johnson
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Aug 21, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your kind words! We’re thrilled to hear that you had a super easy and pleasant experience at Covert CDJR Bee Cave. It was our pleasure to help find the perfect car for your daughter. If you need any further assistance or have any more questions, don’t hesitate to reach out. We look forward to assisting you again in the future!

August 19, 2024

Corey provided us with exceptional service. He was courteous and made the purchasing experience smooth. I would recommend him to anyone searching for a new vehicle. More

by wramirez7527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey, Ford
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Aug 20, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your wonderful review! We’re thrilled to hear that Corey provided you with exceptional service and made your purchasing experience smooth. At Covert CDJR Bee Cave, we’re dedicated to offering top-notch service, and it's great to know Corey made such a positive impression. We truly appreciate your recommendation and look forward to assisting you with any future vehicle needs!

August 19, 2024

Amy, my service advisor was friendly and honest. She kept me posted throughout the visit. More

by AMYEVILEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shamblott
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Aug 20, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for taking the time to share your experience! We’re pleased to hear that Amy, your service advisor, provided you with friendly and honest service while keeping you informed throughout your visit. At Covert CDJR Bee Cave, we strive to ensure every customer receives the best care possible. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again!

August 18, 2024

I called this dealership and they quickly got me appointment, did diagnostics, did servicing and did follow up under a warranty repair. They were diligent getting my issue resolved with all the issu More

by Armando G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Moreno
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Aug 19, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Armando, Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Covert CDJR Bee Cave was so positive. It’s great to know that Diego provided excellent communication and professionalism throughout the process. We’re glad we could resolve your issue efficiently and handle your vehicle’s maintenance to your satisfaction. If you need anything further or have any more questions, please don’t hesitate to reach out. Thank you for choosing Covert CDJR Bee Cave!

August 17, 2024

Diego was great in getting me an appointment and had vehicle ready when promised. Video of service was appreciated too More

by mtdewrph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
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Aug 19, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback! We’re pleased to hear that Diego at Covert CDJR Bee Cave provided excellent service by getting you an appointment and having your vehicle ready as promised. We’re also glad you appreciated the service video; we aim to keep our customers well-informed throughout the process. If you need any further assistance or have additional questions, please feel free to reach out. Thanks again for choosing Covert CDJR Bee Cave!

August 17, 2024

The service department bay was hard to locate. Once I finally pulled my truck in, I sat in the car for about 5 minutes before anyone came out. I was a bit confused as I didn't see anyone at first More

by ogodinez1tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
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Aug 19, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. I’m glad to hear that once you were checked in, the service process at Covert CDJR Bee Cave went smoothly and that you found the waiting area pleasant and clean. I apologize for any confusion and the delay in initial assistance. We appreciate your comments and will use them to improve our service process. If you have any further concerns or need additional assistance, please don’t hesitate to reach out. Thank you for choosing Covert CDJR Bee Cave!

August 16, 2024

Sara and team were amazing! I felt secured and supported making my new Jeep purchase. They handled the process in a timely manner without neglecting key pieces that make a trans More

by THEREBECCASHAFFER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara & Jay
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Aug 19, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your fantastic review! We’re thrilled to hear that Sara and the team at Covert CDJR Bee Cave provided you with such exceptional support and made your Jeep purchase feel secure and smooth. It’s great to know that the transition from your old car to the new one went so well. We’re looking forward to seeing those Spurs ducks! If you need anything else or have more questions, don’t hesitate to reach out. Thanks again for choosing Covert CDJR Bee Cave!

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