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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

4.4
134 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 134 reviews

August 05, 2024

I recently switched to this dealership for service, and I could not be happier with my choice. Amy the service advisor I worked with was extremely helpful and very friendly. More

by caseylcurran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Aug 05, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your positive experience with Covert CDJR Bee Cave! We're thrilled to hear that Amy, our service advisor, provided you with such helpful and friendly service. We're glad you made the switch to our dealership and are happy with your choice. We look forward to continuing to serve you with excellence in the future!

August 04, 2024

everyone was very sweet and helped us with all our needs. shelby was an awesome sales women and will definitely recommend this dealership to friends and family! More

by faithrivera51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby, Marcus
Aug 05, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your positive experience at Covert CDJR Bee Cave! We're delighted to hear that everyone was sweet and attentive to your needs. It's fantastic to know that Shelby made such a great impression as your salesperson. We appreciate your recommendation and look forward to serving you, your friends, and your family in the future!

August 04, 2024

The service was very good. The sales person was very helpful and got the best deal for us. More

by jdpeterson76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 05, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback on your experience at Covert CDJR Bee Cave! We're glad to hear that you received very good service and that our salesperson was helpful in securing the best deal for you. We appreciate your business and look forward to assisting you with any future needs!

August 04, 2024

Great dealership. This is the second truck I have bought from the Covert Family. Will continue to do so! More

by Gussy Family
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hurst, Chelsea Forti
Aug 05, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Gussy Family, Thank you for your loyalty to Covert CDJR Bee Cave! We're thrilled to hear that you had such a positive experience with us that this is your second truck purchase from the Covert Family. We truly appreciate your continued trust and look forward to assisting you with any future vehicle needs. Thanks for being a valued customer!

August 02, 2024

Excellent dealership with high quality vehicles as well as kind and professional Sales men. I would recommend this dealership to anyone wanting good service. More

by voodooclimber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Marcus
Aug 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your glowing review! We are thrilled to hear that you had such a positive experience at Covert CDJR Bee Cave. Our team takes great pride in offering high-quality vehicles and providing kind and professional service to all our customers. Your recommendation means a lot to us. We look forward to serving you again in the future!

August 01, 2024

It’s unclear if the evaluation is for the dealership or the employees. Covert is a very impressive. More

by tldalbosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh, Juan (shuttle driver)…5 ⭐️
Aug 01, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your positive feedback! We're thrilled to hear that you found Covert CDJR Bee Cave impressive. We strive to provide exceptional service and are glad to know we met your expectations. We look forward to serving you again soon!

August 01, 2024

Everyone from the beginning of the process to the end were so great and kind. More

by donovanegolden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea from Finance, Chandler from Sales, Tom Eggers
Aug 01, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Donovan, Thank you for your kind words! We're thrilled to hear that your entire experience at Covert CDJR Bee Cave was marked by great and kind service from start to finish. Your satisfaction is our priority, and we look forward to serving you again in the future!

August 01, 2024

They were very courteous, professional and hospital. The waiting lounge is very nice and felt modern, they had plenty of snacks and beverages to choose from. Highly recommend going here for service for More

by brightoncarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Eggers
Aug 01, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Brighton, Thank you so much for your wonderful review! We’re delighted to hear that you found our team at Covert CDJR Bee Cave courteous, professional, and hospitable. We're glad you enjoyed our modern waiting lounge and the selection of snacks and beverages. Your high recommendation means a lot to us, and we look forward to serving you again for all your vehicle needs!

August 01, 2024

Great experience working with everyone, had free coffee, water, and snacks. I will for sure come back. More

by Daniel
Recommend Dealer
Yes
Employees Worked With
Trevor, Corey, Marcus
Aug 01, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Daniel, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. At Covert CDJR Bee Cave, we strive to create a welcoming and comfortable environment for all our guests, complete with complimentary coffee, water, and snacks. We look forward to seeing you again and helping you with any future needs. Safe travels and see you soon!

August 01, 2024

Well, why ship a part by USPS in the first place and when it hasn't arrived in a week and a half why not ship it overnight automatically instead of having the customer suggest it. Oh, yeah cause you charge More

by markynance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth
Aug 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the part shipment and the oversight regarding the state inspection. Your concerns are valid, and we understand your frustration. We strive to provide the best service possible, and your comments highlight areas where we can improve. Please know that we are addressing these issues to prevent similar situations in the future. Your satisfaction is important to us, and we hope to have the opportunity to serve you better next time. If there's anything further we can do to resolve this matter, please feel free to reach out.

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