Covert Chrysler Dodge Jeep RAM Bee Cave

Sales were good although they sold me a car that was more than I wanted to pay for. Financing talked me into gap insurance which come to find out. I did not need and wanted to cancel. Never got a phone call than I wanted to pay for. Financing talked me into gap insurance which come to find out. I did not need and wanted to cancel. Never got a phone call back in the time. Allow for cancellation so one star for financing department. More

It was easy to pull in. Nice waiting room fast service and very nice attendant. Nice waiting room fast service and very nice attendant. More

Great experience the moment I walked into the service center. All the staff was very friendly and helpful. They made me feel welcomed and at home. center. All the staff was very friendly and helpful. They made me feel welcomed and at home. More

While the salesman was good with communication it fell short after. I was doing a remote purchase on a Used 2018 Lincoln. The car was basically represented correctly minus a few things but acceptable. short after. I was doing a remote purchase on a Used 2018 Lincoln. The car was basically represented correctly minus a few things but acceptable. However, I was promised a 4pm phone appointment with their finance/business department. Evan called me at 4:30pm. I was a cash purchase so mostly everything went smoothly other than his “Evan’s” rude behavior when I elected to not buy a ridiculously overpriced extended warranty. Then the electronic paperwork was wrong and included a lien holder on it for a cash purchase. The salesperson Justin told me that the delivery driver would do an early morning departure. I assumed that meant something before 8:30. That was my mistake by 10:30 I hadn’t heard anything from anyone on the day of delivery. Then the delivery driver finally called with an ETA of 3pm. I’m only 3.5 hrs from this dealership so dunno why that took so long. Anyway Justin - 5 stars always communicated and tried his best. Evan - 2 stars due to rudeness and poorly prepared paperwork. Delivery - 3 stars as they met the criteria but I had to ask Justin again for communication so as to make arrangements. More

Justin went above and beyond in helping us to find the perfect Jeep-and made the buying process hassle-free. We appreciate his hard work and will be sure to find Justin when we are ready to buy again. perfect Jeep-and made the buying process hassle-free. We appreciate his hard work and will be sure to find Justin when we are ready to buy again. More

My experience with Justin and Creed was NOT a positive experience. My car was delivered with HAIL damage and these guys realized they screwed up. They stated they will make it right by picking my car up experience. My car was delivered with HAIL damage and these guys realized they screwed up. They stated they will make it right by picking my car up and to use their "In-house PDR repair" folks to fix the major damage. Since my car was delivered as a "damaged" after the fact, I asked for monetary compensation and PDR repair for a "HAIL damaged" car for which that went no where. They stated I either let them pick up my car to fix the damage or they will only send me a $500 check for me to make the repairs myself. That was absurd as the damage was far greater than $500 as there was extensive hail damage on the hood, side panels and roof of vehicle. I finally gave up and let them PDR my vehicle. When returned, it was not perfect as there were still some minor dings on the hood and roof but I was tired of dealing with these folks. Good luck if you plan to do business with this car dealership. More

Great place…Covert always does great work! Always! Have been going there for years and several cars! Always! Have been going there for years and several cars! More

Justin Brown and his team were consummate professionals. The deal was easy and smooth. We're enjoying our new Jeep Grand Wagoner Series III Obsidian! The deal was easy and smooth. We're enjoying our new Jeep Grand Wagoner Series III Obsidian! More

Very professional. Respectful of our time. Listened to what we wanted and helped us find it. Respectful of our time. Listened to what we wanted and helped us find it. More

This was a great experience. I would definitely recommend to friends and family. 10 out of 10 I would definitely recommend to friends and family. 10 out of 10 More