Covert Chrysler Dodge Jeep RAM Bee Cave

They were so easy to work with and even picked up the trade in and delivered the new car. trade in and delivered the new car. More

Everything went great, no problems at all. Very good communication with what was going on with my car. Thanks Very good communication with what was going on with my car. Thanks More

This experience was fantastic! So easy and smooth!! It could not have gone better! Good job! So easy and smooth!! It could not have gone better! Good job! More

Nope. Tried doing a switch a roo.... presenting a demo/loaner car as new, never disclosed, until i questioned paperwork showing a 1K miles. (And then i g Tried doing a switch a roo.... presenting a demo/loaner car as new, never disclosed, until i questioned paperwork showing a 1K miles. (And then i got told "well i showed milage you on video") But the particular car I was interested had no documentation it was loaner/demo, when i questioned that they had no response, and nothing documented in email communication with salesperson. Got a better deal, 2k cheaper, elsewhere with a vehicle that only had 15 miles on it. More

They were extremely helpful. Everyone in all departments were so kind and patient. Thank you all again Everyone in all departments were so kind and patient. Thank you all again More

I had a Bad Experience W Greg Freeman, he sold me a Toyota Avalon 2017 that the headrest was Missing in the Back seat ☹️. I didn’t recognize that it was missing till I got home that evening after purch Toyota Avalon 2017 that the headrest was Missing in the Back seat ☹️. I didn’t recognize that it was missing till I got home that evening after purchasing the car. I wasn’t Happy, I texted him abt 7 or 7:30 that evening explaining to him that I wasn’t Happy about the Headrest missing. I told him why would Anyone trry to sell someone a car in this condition ? He said he didn’t know that it was missing. how can you tell a customer that you didn’t know about the headeest ? I told him that I had already talked with some other Dealerships & wished that I would have made a purchase with a Different Dealership.. it was his responsibility to check the Car out b4 even showing it to anyone. I was only given $500 on my Trade in on my 2009 Impala LT that was a running Car.i am a Ssledperson Myselff I hold Greg I could get at least $1,000 to $2,000 for my car but he wasn’t realty listening to me. I kept telling him don’t worry abt my car that I’m not gonna sell it for that amount. My car had a new battery, 2 new tires & everything worked on my car. The Finance lady keep pressuring Me into getting Warranty. When I told her that I’m gonna pass she went back to her desk & put something together as if she was helping me. She sold me the $3400 package which she called the bumper to bumper coverage ? I tried to call & speak to her about the Key Fob falling apart the next Day, she Blocked My number. I think her name was Chelsea. I asked Greg for the District Manager he wouldn’t give it to me but he gave me a guy name Jay. I hope no one else gets treated this Way, Very Bad Customer Service.i finally received a call from someone name Jay that did apologize & said that he Would make sure the headrest is replaced & that I will also receive a new Key with the key fob that would would Already be programmed & should work with my car. I still don’t understand why Greg didn’t raise the Good & Explain how things work. I just found out by calling a Automotive place that I don’t have a Dip stick to check My Transmission fluid so how does this work? I need this Explained. I had to ask Greg what type of Gas does this Car Use? He said regular Unleaded I also noticed that the brake fluid was Very Low I thought that should have been changed. Where is the Power Steering device located? The oil did look like it had been changed.I tried to call Dan Covert who is Co-Owner but wasn’t able to get through to him. I hope he reads this Survey because no one should ever have to be Treated the way I was . Not Happy Customer Roberta Seymore More