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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
148 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 148 reviews

December 21, 2024

Bryan was phenomenal- quick easy fair. Delivers the car. Entire team at bee cave covert is the best 4th car we’ve got there More

by RMAGNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

Teo Salgado was great to work with as well as well as the finance department. More

by TANDLO
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teo Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 18, 2024

My family and I only purchase my vehicles from Covert. Don’t plan on changing. More

by MONICA_TBW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Campian
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Dec 18, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for your loyalty and kind words! We’re honored that you and your family choose Covert CDJR Bee Cave for your vehicle purchases. It means the world to us to have your trust, and we’re committed to continuing to provide you with exceptional service and experiences. If there’s ever anything you need, don’t hesitate to reach out. We look forward to serving you and your family for many years to come!

December 17, 2024

Beth is a pleasure to work with. Always responsive and resourceful and with a great attitude. More

by enrique_gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanaugh
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Dec 18, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your kind words! We’re so glad to hear that Beth provided you with responsive and resourceful service, all while maintaining her great attitude. She’s a valued member of our team at Covert CDJR Bee Cave, and it’s always wonderful to see her efforts recognized by our customers. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

December 15, 2024

Jack was very knowledgeable, friendly and accommodating. He even stayed late for me to take delivery after hours. Highly recommend. More

by tomcawthon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Hyink, Evan Davies
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Dec 18, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for taking the time to share your experience! We’re thrilled to hear that Jack went above and beyond to make your experience at Covert CDJR Bee Cave exceptional. His knowledge, friendliness, and dedication—like staying late to ensure you could take delivery—are what make him such a valuable part of our team. Your recommendation means a lot to us, and we’re so glad we could help make your purchase seamless. If there’s anything else we can assist you with, please don’t hesitate to reach out.

December 13, 2024

I went in for a recall on my truck. The tech who did the recall said my fuel filters were down to 3% life. I declined the $400 fuel filter service. When I got my truck back from serv More

by HotWaterJoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I prefer not to say.
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Dec 18, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for bringing this to our attention. We’re sorry for any confusion regarding your fuel filter indicator. Even at 18% remaining, the service was recommended based on the manufacturer’s guidelines to ensure optimal performance and prevent potential issues down the road. We understand your concerns and would be happy to review this further or clarify any questions you might have. Please feel free to reach out so we can discuss it in more detail. Your satisfaction is important to us, and we appreciate your feedback.

December 12, 2024

Love that this dealership is so close and so reliable! Just bought my second vehicle from John Robles and he is a gem. He makes buying a car a pleasant experience and always goes that extra mile. More

by georgiajboado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your fantastic feedback! We’re thrilled to hear that you’ve had such a great experience with John Robles and the team at Covert CDJR Bee Cave. John truly is a gem, and we’re so glad he made your car-buying experience pleasant and went the extra mile to ensure your satisfaction. We’re also happy to know you find our dealership both reliable and conveniently located. Your continued trust and support mean the world to us, and we look forward to helping you again in the future.

December 11, 2024

This was an overall great experience! Thank you Justin for the fast responses and excellent customer service. More

by muzzyone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 10, 2024

Frustrating experience. My steering wheel was removed at last service to fix a problem and put back on slightly off so I tried to have it corrected told I need an alignment More

by lawlers
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth cavanaugh.
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Dec 18, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your concerns. We sincerely apologize for the frustrating experience you’ve had. Regarding the recall, some repairs do require specific parts that may not be readily available to order and keep on hand. In certain cases, parts are on restriction, which is unfortunately beyond our control but ensures the highest quality and safety standards. As for the steering wheel issue, we understand your frustration and would be happy to review this further to ensure it’s resolved properly. Your satisfaction is very important to us, and we’d like the opportunity to address any remaining concerns. Please reach out so we can assist you further.

December 07, 2024

A scheduled oil change shouldn’t take 90+ minutes…maybe 30-45 minutes, but not over 90 minutes More

by parrettejon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember all were good!
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Dec 18, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your feedback, and we apologize for the delay you experienced during your scheduled oil change. While we strive to complete routine services as efficiently as possible, there are times when unexpected circumstances can extend wait times. We understand your frustration, and we’re always looking for ways to improve our processes to better serve our customers. Please don’t hesitate to reach out if you’d like to discuss your experience further. We value your time and appreciate your understanding.

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