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Covert Cadillac Bee Cave - Service Center

Austin, TX

4.7
79 Reviews
Call Service Center (512) 900-7062

79 Reviews of Covert Cadillac Bee Cave - Service Center

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August 10, 2024

Great service, professional friendly staff, everything was done on time and done right the first time More

by AUTOTECH86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan DePew, Jenn Estrada
Report | Print
Aug 12, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your positive feedback! We're delighted to hear about your experience with the team at Covert Cadillac Bee Cave. It’s fantastic to know that our professional and friendly staff provided great service and completed everything on time and right the first time. We appreciate your kind words and are glad we could meet your expectations. If you need any further assistance or have additional questions, please don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

August 09, 2024

Great service and a very helpful staff. I will definitely be going back, thanks again. More

by KEVINLAXER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Report | Print
Aug 12, 2024 -

Covert Cadillac Bee Cave responded

Kevin, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team at Covert Cadillac Bee Cave. It’s fantastic to know that our service and helpful staff made a positive impression. We look forward to welcoming you back in the future. If you need any further assistance or have more questions, please don’t hesitate to reach out. Thanks again for choosing us!

August 09, 2024

Cadillac Bee Cave is the best dealer service center I’ve ever visited and that also include Lexus. The entire team is super helpful, work done is excellent, and pricing is fair. I wish every dealership wo More

by kylam0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Depew, Matt, Wade, Michael
Report | Print
Aug 12, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience at Covert Cadillac Bee Cave and that you consider us the best dealer service center you've ever visited. It’s wonderful to know that our team’s helpfulness, excellent work, and fair pricing stood out to you. We’ll be sure to pass along your kind words to Dan Depew, Matt, Wade, and Michael. Your feedback means a lot to us and motivates us to continue providing outstanding service. If you need anything else or have more questions, feel free to reach out. Thank you for choosing us, and we look forward to assisting you again!

August 09, 2024

My service advisor Matt always takes very good care of me along with the technician working on my car More

by LMBROOKS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Report | Print
Aug 12, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your great review! We’re delighted to hear that Matt and our technician provided you with excellent care at Covert Cadillac Bee Cave. It’s wonderful to know that their dedication to service made a positive impact on your experience. We appreciate your feedback and are glad to have you as a valued customer. If you need any further assistance or have additional questions, please don’t hesitate to reach out. Thanks again for choosing us!

August 07, 2024

Their customer service is very good. Adler was really helpful and responded well throughout the whole process. More

by amy.schillingohd
Recommend Dealer
Yes
Employees Worked With
Adler
Report | Print
Aug 07, 2024 -

Covert Cadillac Bee Cave responded

Amy, Thank you for your kind review! We're thrilled to hear that you had a great experience with us at Covert Cadillac Bee Cave. Adler is indeed a valuable member of our team, and we're glad he could assist you effectively throughout the entire process. We appreciate your feedback and look forward to serving you again in the future. If you need any further assistance, please feel free to reach out!

August 07, 2024

Great work and very satisfied. However….. Your prices are very exorbitant!!! But the workmanship is awesome. More

by MANNY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Hugenboom
Report | Print
Aug 07, 2024 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to leave a review and for your kind words about our workmanship! We’re thrilled to hear that you’re satisfied with the quality of our work. We understand that price is an important factor, and we’re always striving to provide value while maintaining high standards. If you have any concerns or would like to discuss this further, please don’t hesitate to reach out to us directly. We’d be happy to review the details with you and see how we can assist. Also, if you’re ever in the Bee Cave area, feel free to visit us at Covert Cadillac Bee Cave. We’d love to have you stop by!

August 04, 2024

Service was very speedy and they even washed my car. Aaron helped with linking my phone to my car and was very helpful. Loung area is very nice also. More

by ELLIEMC1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Aug 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your positive experience at Covert Cadillac Bee Cave! We're delighted to hear that our speedy service and complimentary car wash exceeded your expectations. It's great to know that Aaron was helpful in linking your phone to your car, and that you enjoyed our comfortable lounge area. We appreciate your feedback and look forward to providing you with excellent service in the future!

August 03, 2024

Covert Sweetwater has the best customer service I have ever experienced. Jennifer Estrada is top notch. Very knowledgeable and professional. She was able to provide me a loaner when my car was being s More

by JENNYABRAMSPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Estrada, Matt
Report | Print
Aug 05, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your outstanding experience at Covert Cadillac Bee Cave! We're delighted to hear that Jennifer Estrada provided top-notch customer service and that she was able to arrange a loaner for you during your service. It's also wonderful to know that Matt's courteous and professional demeanor made a positive impression. We truly appreciate your kind words and are proud of our excellent team of professionals. Thank you for choosing Covert Cadillac Bee Cave, and we look forward to serving you again!

July 31, 2024

Matt always exceeds expectations! I was having an issue with the truck stalling and the techs found the problem and now it runs great!!’ More

by JBOLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Leblanc
Report | Print
Aug 01, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your kind words! We're delighted to hear that Matt and our tech team at Covert Cadillac Bee Cave were able to resolve the issue with your truck and exceed your expectations. Your satisfaction is our priority, and we're glad to know your truck is running great now. We appreciate your trust in us and look forward to assisting you again in the future!

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