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Covert Cadillac Bee Cave

Austin, TX

4.7
194 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 194 reviews

December 21, 2024

The service was fast, complete, and professional. Best dealership experience I’ve had yet! Highly recommended! More

by CCREWSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that your experience at Covert Cadillac Bee Cave was fast, complete, and professional. Our team works hard to provide exceptional service, and it’s rewarding to know we exceeded your expectations. Your feedback inspires us to continue delivering the best dealership experience possible. If there’s anything more we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!

December 17, 2024

The team was very pleasant to deal with throughout the whole process. Hospitable and likable people like the team at Covert can make a world of difference in the car buying experience. More

by dciterne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rup ( Finance), Kirby Chase
Dec 18, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your wonderful feedback! We’re delighted to hear that the team at Covert Cadillac Bee Cave made your car-buying experience enjoyable and stress-free. Our goal is to provide a welcoming and professional atmosphere, and it’s great to know that our hospitable and personable approach made a difference for you. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your kind words and look forward to serving you again in the future!

December 13, 2024

I recently purchased my first EV, a Cadillac Lyriq, from Covert Cadillac Bee Caves in Austin, TX, and I couldn’t be happier with the experience! I had an exceptional team assisting me: Tom Gordon (Certified More

by CEOBYDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gordon, Edgar Rojo, Sandra Borrego, Tom Eggers
Dec 18, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for sharing your incredible experience with us! We’re thrilled to hear how happy you are with your new Cadillac Lyriq and your first EV purchase—it’s a big milestone, and we’re honored to have been a part of it. It’s wonderful to know that Tom Gordon, Edgar Rojo, Sandra Borrego, and Tom Eggers worked together to ensure you had a seamless and enjoyable process. The team at Covert Cadillac Bee Cave takes great pride in providing personalized service, and we’re so glad they exceeded your expectations. Congratulations on not only upgrading to such an amazing vehicle but also purchasing under your business name—what an exciting achievement! We’re also happy to hear that the follow-up support, including assistance with your charging station installation, added to your satisfaction. Thank you for recommending us to others considering their first EV purchase or a business-related vehicle purchase. If there’s ever anything else we can assist you with, don’t hesitate to reach out. Welcome to the Covert Cadillac Bee Cave family, and enjoy your fantastic new Cadillac Lyriq!

December 13, 2024

Covert Bee Cave has gone above and beyond with their service and sales for us. We thought we were going to buy an Acadia or Envision but after much discussion with our sales person (Hunter Norwood) we More

by rerhodes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Norwood, Sandra Borrego
Dec 18, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your fantastic experience! We’re thrilled to hear that our team at Covert Cadillac Bee Cave went above and beyond to help you find the perfect vehicle. It sounds like Hunter Norwood did an exceptional job guiding you through the process and helping you make the switch to the Cadillac XT5—a wonderful choice! We’re also glad Sandra Borrego made the paperwork process smooth and efficient for you. It’s great to know that you’ve already experienced the high level of service we’re proud to provide in our Cadillac service department, and we look forward to continuing to exceed your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for your trust and for choosing Covert Cadillac Bee Cave! Enjoy your XT5—it’s a fantastic vehicle!

December 12, 2024

Was very successful , my vehicle was taken care of on short order with great service More

by tdolezal22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 18, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your kind review! We’re delighted to hear that your experience at Covert Cadillac Bee Cave was a success and that your vehicle was taken care of quickly and with great service. Providing efficient and top-notch care is always our goal, and it’s wonderful to know we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!

December 10, 2024

Juan Carlos made the purchase so easy and successful. Everyone was so helpful Thank uou More

by TRUAXTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Deleon
Dec 18, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Juan Carlos made your purchase easy and successful. Our team at Covert Cadillac Bee Cave strives to provide helpful and seamless service, and it’s great to know we delivered for you. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing Covert Cadillac Bee Cave—we look forward to serving you again in the future!

December 10, 2024

Staff is very professional and friendly. Work was completed on time. Facility is very clean and welcoming. More

by DQUINTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirby Chase
Dec 18, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your kind feedback! We’re delighted to hear that your experience at Covert Cadillac Bee Cave was positive and that you found our staff professional, friendly, and welcoming. Providing timely service in a clean and inviting environment is a priority for us, and we’re so glad we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

December 04, 2024

The dealership was very clean. And the service advisor provided excellent customer service, professional and knowledgeable. More

by MAURICIO.AGUEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience! We’re thrilled to hear that you found Covert Cadillac Bee Cave to be clean and welcoming. It’s also great to know that our service advisor provided you with excellent customer service and demonstrated professionalism and expertise. Providing a top-notch experience for our customers is always our goal, and your feedback lets us know we’re on the right track. If there’s anything else we can assist you with, please don’t hesitate to reach out.

December 01, 2024

Customer service is always excellent. Very nice and clean waiting area. Very friendly staff and efficient. More

by karey0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 02, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your kind words! We’re delighted to hear that you consistently experience excellent customer service at Covert Cadillac Bee Cave. Providing a friendly, efficient, and welcoming environment is always our goal, and we’re so glad you enjoy our clean and comfortable waiting area. Your feedback means a lot to us, and we look forward to continuing to serve you with the same level of care in the future. If there’s anything else we can do for you, don’t hesitate to reach out.

November 30, 2024

After a bad experience with the Cadillac dealerships in San Antonio we traveled to Covert Bee Cave and we’re so glad we did! From the first point of contact we felt welcomed and not “judged.”Everyone was s More

by JESBARCARR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ira Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Souza
Dec 02, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your amazing review! We’re thrilled you made the trip to Covert Cadillac Bee Cave and had such a positive experience. We’re sorry to hear about the challenges you faced at other dealerships, but it means the world to us that we could turn things around for you. We’re so glad Ira and Alex provided you with exceptional service and went above and beyond to make you feel welcomed and cared for. It’s our mission to create a friendly, judgment-free environment for every customer, and we’re delighted we could deliver that for you. Your recommendation to family and friends is the highest compliment, and we’re honored to be your go-to dealership. If there’s anything else we can do for you, don’t hesitate to reach out. Thank you again for choosing Covert Cadillac Bee Cave—we’re here for you anytime!

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