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Covert Cadillac Bee Cave

Austin, TX

4.7
194 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 194 reviews

August 25, 2024

Covert Cadillac Bee Cave has been our go to service department and Matt is a rockstar! We recently had an issue and the entire dealership stepped up to resolve our issue satisfactorily. More

by guy.schweppe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ragen Shein, Matt LeBlanc
Aug 26, 2024 -

Covert Cadillac Bee Cave responded

Guy, Thank you for your wonderful review! We’re thrilled to hear that Covert Cadillac Bee Cave has been your go-to service department and that Matt stood out as a rockstar. It’s great to know that our entire team was able to step up and resolve your issue to your satisfaction. We truly appreciate your trust in us and look forward to continuing to provide excellent service for you in the future. If you need anything else, please don’t hesitate to reach out!

August 25, 2024

Don't pick up the car for a few days, but my experience up to the purchase was awesome. Every individual I dealt with was extremely courteous was very patient with me and answered every question I had to More

by edalbiniak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val, and Christian
Aug 26, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your kind words and for recommending us! We’re thrilled to hear that your experience up to the purchase at Covert Cadillac Bee Cave was fantastic and that our team was courteous and patient with you. We understand the importance of a smooth delivery, especially for out-of-state buyers, and we’ll do everything we can to ensure it goes just as well as the purchase transaction. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to completing your experience successfully!

August 25, 2024

Covert is my go to Cadillac service and repair shop. I am confident that they will be thorough and timely with vehicle. More

by SHIRLEEBRADSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Michael
Aug 26, 2024 -

Covert Cadillac Bee Cave responded

Shirlee, Thank you for your continued trust in Covert Cadillac Bee Cave! We’re glad to hear that we’ve become your go-to service and repair shop and that you have confidence in our thorough and timely care for your vehicle. Our team is dedicated to maintaining high standards, and your satisfaction is our top priority. If you need anything else or have any questions, please don’t hesitate to reach out. We look forward to serving you again!

August 23, 2024

The Bee Cave Cadillac was absolutely the best service experience! Very friendly and so efficient. Michael and his staff made us feel like royalty! The store is lovely. The loaner was just like my c More

by SHERRY_INGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 23, 2024 -

Covert Cadillac Bee Cave responded

Thank you, Sherry, for your glowing review! We’re thrilled to hear that your experience at Covert Cadillac Bee Cave was exceptional. Michael and his team are dedicated to providing top-notch service, and it’s wonderful to know they made you feel like royalty. We’re also glad the loaner vehicle made your day more comfortable in the heat. Your appreciation means a lot to us, and we look forward to assisting you again in the future. Thank you for choosing Covert Cadillac Bee Cave!

August 23, 2024

Zach was so helpful, kind & provided topnotch customer service. He works in the service desk. My car service was completed in a timely matter. Thanks More

by Shamim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Aug 23, 2024 -

Covert Cadillac Bee Cave responded

Shamim, Thank you for your kind words! We’re delighted to hear that Zach provided you with exceptional service at the service desk and that your car service was completed promptly. At Covert Cadillac Bee Cave, we strive to deliver top-notch customer service, and it’s great to know Zach’s efforts made a positive impact. Thank you for choosing us, and we look forward to serving you again in the future!

August 23, 2024

Sam was amazing! ! He responded quickly and very knowable. Dealership was beautiful. I was excited to get into a rare car and ready to have some fun! Sandra was very p More

by Hunter Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 23, 2024 -

Covert Cadillac Bee Cave responded

Hunter, Thank you so much for your fantastic review! We’re thrilled to hear that Sam’s quick response and knowledge, along with Sandra’s professionalism in the finance process, made your experience at Covert Cadillac Bee Cave exceptional. It’s wonderful to know that you felt like more than just a customer and enjoyed the process of getting into your new car. We truly appreciate your kind words and look forward to helping you with any future needs. Enjoy your new ride and have fun with it!

August 23, 2024

Always the BEST. ..Thank you guys..And Matt is a Fantastic help and a real asset for you. More

by STRPTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LaBlanc
Aug 23, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us at Covert Cadillac Bee Cave. Matt is indeed a fantastic asset to our team, and we’re thrilled to know his help has made a difference for you. Your satisfaction is our top priority, and it’s always wonderful to hear when our efforts are appreciated. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for being such a valued customer!

August 23, 2024

The service from Wade was fantastic, as usual. There is a flaw in how the front end air valance/diffuser is designed. It should not come loose as easily as it does. More

by paulnutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Aug 24, 2024 -

Covert Cadillac Bee Cave responded

Paul, Thank you for your feedback and for your continued trust in our service! We're thrilled to hear that Wade provided fantastic service, as always. We appreciate your insight regarding the front end air valance/diffuser design and will certainly pass your feedback along to Cadillac for further review. If you have any more concerns or need additional assistance, please don't hesitate to reach out. We look forward to seeing you again at Covert Cadillac Bee Cave!

August 22, 2024

Jennifer my sales person went above and beyond with the customer service she provided. Christian the Finance person was very patient with me and answered all of my questions. When calling the dealership on More

by Sonya Jacobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer, Christian, Mr. Souza
Aug 22, 2024 -

Covert Cadillac Bee Cave responded

Sonya, Thank you so much for your wonderful review! We’re thrilled to hear that Jennifer and Christian provided exceptional service during your visit to Covert Cadillac Bee Cave. It’s our goal to ensure that every aspect of your experience is top-notch, from sales to financing and beyond. We’re also pleased to know that our entire team, from the phone staff to the on-site personnel, met your expectations with professionalism and helpfulness. Your satisfaction is our priority, and we’re grateful for your kind words. If you need any further assistance or have more questions in the future, don’t hesitate to reach out. Thank you for choosing Covert Cadillac Bee Cave!

August 21, 2024

Fantastic, professional. The work was done quickly and I was out the door. Great experience. More

by MARIEPAVLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Aug 22, 2024 -

Covert Cadillac Bee Cave responded

Marie, Thank you for your positive review! We’re thrilled to hear that you had a fantastic and professional experience at Covert Cadillac Bee Cave. It’s wonderful to know that the work was completed quickly and to your satisfaction. Our team strives to provide efficient and high-quality service, and we’re glad we could meet your expectations. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. Thanks again for choosing us, and we look forward to seeing you next time!

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