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Covert Cadillac Bee Cave
Austin, TX
219 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 219 reviews
June 26, 2025
Customer service is not up to the dealerships in my area. For instance, I am from Salado which is about 1.5 hrs drive, dealerships in my area make you login on the app and unlock a door just to ensure that e For instance, I am from Salado which is about 1.5 hrs drive, dealerships in my area make you login on the app and unlock a door just to ensure that everything is functional for you, they sit with you while you call Onstar to get onboarded. None of these items were a priority. My points were not added to the app for over a week, I am 3 weeks in and my car is still not in the app, so I cannot purchase the items that I want with my points. There is a recall for the headrest in the 3rd row, when they wanted to schedule it to be fixed they are telling me that it is not something I can sit and wait for, I need to leave it. Am I supposed to pay an Uber to take me home 1.5 hrs? I will not be recommending this dealership. They also sent my deal to 8 companies for financing, so they could make more money on the back end, which cost me several points off of my credit score. They were not going to make enough from the ones that I have great credit with. I will be refinancing in 3 months. Garlyn Shelton's prices may be a little more, but the customer service is worth it. More
by INFO@DHBTX.COM
Verified CustomerEmployees Worked With
Can't remember
June 26, 2025
Everything went quick and smooth without any problems. And the staff were very friendly can’t complain about anything. And the staff were very friendly can’t complain about anything. More
by r.pena39
Employees Worked With
June 23, 2025
These guys so a great job. They helped her out with a loaner car, and they guided her through the repairs process. They helped her out with a loaner car, and they guided her through the repairs process. More
by SCHUB
Employees Worked With
Other Employees :
The service dept dudes who helped my wife
June 22, 2025
Everyone’s so polite and helpful trying to take care of my service and sales needs my service and sales needs More
by BAWILL1974
Employees Worked With
June 14, 2025
This is a very prestigious dealership. They really listen to your needs their address your needs the cell pressure is very low and very fair. I loved the car I purchased. I’ve asked him to They really listen to your needs their address your needs the cell pressure is very low and very fair. I loved the car I purchased. I’ve asked him to look for another car for me and if I’m lucky, they’ll find me another one. More
by TRYRENEE
Employees Worked With
June 06, 2025
Dealership apparently took off the afternoon (despite being told they would contact us for pickup and we could pickup vehicle until close). Ended up keeping our vehicle an extra day even though service w being told they would contact us for pickup and we could pickup vehicle until close). Ended up keeping our vehicle an extra day even though service was completed. Played phone tag with 4 different people, none of which could help up or get us to service. More
by LINDSAY-CARDOSO
Employees Worked With
Didn’t speak or work with any of the people listed
June 06, 2025
Great during the sale awful after the sale is completed. Can not get any assistance form them for a simple issue. They punt problems more than any football team. It is ridiculous. Been trying over a month f Can not get any assistance form them for a simple issue. They punt problems more than any football team. It is ridiculous. Been trying over a month for a simple resolution but since they sold me the car I guess thats all they have time for. More
by jamiejohnson8
Employees Worked With
June 03, 2025
Great experience! Very helpful and customer service was amazing! The process was flawless and very smooth! Very helpful and customer service was amazing! The process was flawless and very smooth! More
by kandyhuggins
June 03, 2025
Treated with respect and the sales team was great! We drove in from out of town and will be looking here for our next vehicle. We drove in from out of town and will be looking here for our next vehicle. More
by cshort1
Employees Worked With
