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Courtesy Nissan of Tampa

Tampa, FL

4.5
599 Reviews

3800 W Hillsborough Ave

Tampa, FL

33614

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Showing 599 reviews

December 02, 2024

Great customer service. From sales, financing to service, I highly recommend them to anyone looking for a new car More

by john.c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Pacheco
December 01, 2024

This was the worst and awful experience , no customer service knowledge whatsoever , Jose Bonilla has no idea at all how to treat customers very rude and disrespectful More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Bonilla
Dec 04, 2024 -

Courtesy Nissan of Tampa responded

Maria, Thank you for bringing this to our attention. We deeply regret to hear about your experience and the concerns you raised regarding customer service. Providing respectful and professional service is a top priority, and it’s clear we fell short in this instance. If you’re willing, we’d appreciate the opportunity to discuss your experience further and work towards making things right. Please feel free to reach out to us directly. Aaron Smith, General Manager, 813-829-1813

November 30, 2024

Very professional, friendly and caring attendants. Was quicker than expected! Great service. Couldn’t ask for more! More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Hernandez, Richard Phelps, Brendan O'Brien
November 29, 2024

I have purchased 4 cars at this dealership and they have taken care of me and my car needs for the past handful years More

by Trinton.jones1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael tibbs , Terry Phillips, Richard Phelps, Jose Rivera, Jay Rodriquez
November 27, 2024

I bought a 2024 Nissan Rogue from here and the staff was amazing. Cristian Colon was the sales rep that helped me and he was awesome, Thank You Mr. Colon for everything. In fact this is the second car I hav More

by Jacob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Colon/ Toni Zamorano
November 24, 2024

Salesman Nefty was amazing and nice to work with on the purchase of my 2021 Nissan Altima at Courtesy nissan of Tampa. I highly recommend him for a stress free process. More

by MelodyS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neftali- Nefty
November 22, 2024

Disappointed, Disgusted, Unappreciated and NO Professional Responsibility for what caused me to sit 3 hours plus waiting for an oil change when i had a 9:20 am scheduled appointment not 12:40pm. More

by Sharn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept Writer Jose
Nov 27, 2024 -

Courtesy Nissan of Tampa responded

Sharn, Thank you for leaving your review. We sincerely apologize for the significant delay in your recent service appointment. We understand that this was a frustrating experience. We take customer satisfaction very seriously and are committed to providing timely and efficient service. We appreciate your patience and understanding. We hope you'll give us another opportunity to provide you with the level of service you deserve. We would like to speak with you further. Please contact me at your convenience. Aaron Smith, General Manager, 813-829-1813

November 22, 2024

Professional sales personnel, high quality services, and making sure customer satisfaction is achieved. Five star customer experience. More

by riqued37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
November 18, 2024

Had another good ex service experience. Michael Tibbs always take care of me. The courtesy ride really helps Uber. More

by wgatewood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tibbs
November 18, 2024

The process from start to finish was efficient and painless. It was a great experience. More

by m_derenches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
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