
Courtesy Nissan of Tampa
Tampa, FL
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Great car buying experience! Highly Recommend If you are looking for a new car, please don't waste your time elsewhere with any other salespeople--just go see Terry Phillips at Courtesy. Terry kno If you are looking for a new car, please don't waste your time elsewhere with any other salespeople--just go see Terry Phillips at Courtesy. Terry knows these cars, and knows his job well. He took his time with me, was very patient, gave me 1 on 1 attention and actually cared about what my needs vs wants were and he was able to cut to the chase with my budget and financing--Terry worked HARD for his customers and will do anything within his power to get you a new car. Terry did not play games and treated me with the utmost of respect. Highly recommend Terry--Courtesy Nissan is blessed to have him on their team. Also dealing with James in Finance was a really pleasant experience! More
Buying from Terry terry is a very delightful salesman, he understands what a woman looks for and needs in a car. dealing with me is always a challenge, because I know terry is a very delightful salesman, he understands what a woman looks for and needs in a car. dealing with me is always a challenge, because I know exactly what I want and will pay. this is my third car I have brought from him. I won't buy from anyone else. He always knows my name anytime I am there. Terry knows I am the one who picks out the car and my husband comes in to sign the paperwork. Neil and Linda Redmond More
what is the price I was sent to this dealership from a partner dealership, courtesy Chrysler, to look at a specific car listed at $7991. As I pulled into the parking l I was sent to this dealership from a partner dealership, courtesy Chrysler, to look at a specific car listed at $7991. As I pulled into the parking lot, two sales men approached me before I even parked the car I was in. I let them know I was there to see a specific person about a specific car. After waiting for 15 minutes, the original sales man that approached me came back and told me that Jose, the person I was asking for was busy and he could give me any deal Jose could. I told him about the car I was looking for and he took me to it. The price on the window of the car was $10999. I test drive it with him and when we returned to the dealership, we went to his office. Jose came in at this time and greeted me. I explained that I wanted to pay cash for a car and not finance. He told me it would be better to finance and I could just pay it off after I purchased the car. I informed him that I would not be financing and only wanted cash price. He left me with Ben " to work bout the details.". Ben took some information from me and told me he would be right back with his best offer. After waiting for 15 minutes, Ben returned with two options: 1. Starting price of $12995 with a $4500 "discount" then added tax, tag, title, and dealer's fee for a final price right at $10,000. 2. Financing option which I did not even read because I was insulted at already having told him I am not wanting to finance and him apparently not listening to me. After questioning why there are now 3 different starting prices, $7991, $10,995, and now $12,995, I was told that one was internet price which I had to finance to get (I was not told this by the Courtesy dealership that sent me to this one), one was a special price they are offering for a sale, and the third was suggested retail price. As I felt this is very misleading, bordering on bait and switch, I got up to leave. The sales floor manager then approached me to try and get me the best offer and explain that there was fine print at the bottom of the $7991 ad that stated it was for internet purchase only with financing through them. I left dealership as I do not feel they were being honest only to be called less than ten minutes later by the "internet manager." He explained they would honor the $7991 price but after taxes, tag, title, and dealer's fee would come to $9465 " out the door." Please someone tell me where to find an upfront and honest dealership. More
ONE HAPPY CAMPER FIRST OF ALL I WOULD TO GIVE A BIG THANK YOU TO MR. TERRY PHILLIPS. WHICH WHO WAS MY SALESMAN, WHO GOT ME INTO MY BRAND NEW 2015 NISSAN ALTIMA, HE WAS FIRST OF ALL I WOULD TO GIVE A BIG THANK YOU TO MR. TERRY PHILLIPS. WHICH WHO WAS MY SALESMAN, WHO GOT ME INTO MY BRAND NEW 2015 NISSAN ALTIMA, HE WAS VERY NICE, IN HE WORK WITH YOU AS HARD AS HE CAN TO GET YOU INTO A CAR, I JUST WANT TO SAY IF YOU WANT A NICE CAR I RECOMMEND ANY AND EVERYBODY TO MR. TERRY PHILLIPS SALESMAN OF COURTESY NISSAN OF TAMPA, ONCE AGAIN THANK YOU MR. PHILLIPS, I'AM VERY MUCH ENJOYING MY CAR, I LOVE IT ?? More
WOW!!! Words seem inadequate when describing my experience with Terry Phillips....he was professional knowledgeable and diligent when he came to my experienc Words seem inadequate when describing my experience with Terry Phillips....he was professional knowledgeable and diligent when he came to my experience with him and finding my car.....thank you thank you thank you......Brendan O'Brien thank you in business they say we are only as good as the people who work with us....you should be extremely blessed. Terry Phillips is an asset....I love my new car!!! More
Outstanding job Luis ! In all my years purchasing vehicles Luis has been the calmest person I've dealt with, never let me feel rushed and never made me feel like the deal w In all my years purchasing vehicles Luis has been the calmest person I've dealt with, never let me feel rushed and never made me feel like the deal wasn't going to go through..I'm now a proud owner of a 2015 Nissan Juke !!! Thank you very much I will recommend everyone. More
I wouldnt recomment then to my worst enemy First, they did not want to honor the true car discounts that I presented them with. After much haggling it was decided we could not come to a price t First, they did not want to honor the true car discounts that I presented them with. After much haggling it was decided we could not come to a price that was satisfactory. I left to discover that I had left my drivers license inside, as I was exiting the showroom with my license the sales manager yelled across the room with a price that I was happy with. PLEASE note: The vehicle that I selected from the internet was sold, however, it was still advertised on their website... that seems to be a common thing with dealers these days. The offered to order the vehicle from another dealer and I signed the intent to purchase order on a 2014 Muruano SV AWD. I selected 3 colors and they were to have it within 3 days..... after a week I went to dealer to take delivery of the vehicle. The vehicle that was "ordered" was not one of the colors I selected, however, I agreed to take possession of the vehicle. Once the transaction began it was $4,000 more than the previously agreed upon by the sales manager. He then told me they never agreed to sell the vehicle for that price. I left their showroom. Later that day I called my salesperson, who was full\ of apologies and that the manager had discovered his error and that they would discount the price by another $1,000. Once at the dealer I asked for the window sticker, which couldn't be found as I wanted to learn what the options/features were on the vehicle. Once home I discovered the vehicle was a FWD not an AWD. And lastly, a month later I have not received second smart key that was promised when I took delivery... I have gotten the typical.. its in the mail. Further, my salesperson told me that he was not commissioned and that he slept well at night. This is truly a case of buyer beware and get everything you can in writing and dont settle. More
World Class Experience Terry Phillips was exceptional to work with. He went above and beyond to make sure I got the right car. Courtesy is definitely at an advantage for hav Terry Phillips was exceptional to work with. He went above and beyond to make sure I got the right car. Courtesy is definitely at an advantage for having Terry on board. He is the reason I continue to come back to Courtesy Nissan and I would recommend him every time to anyone that is looking to purchase a vehicle. More
2012 Pyrite Mica Rav4 I am so happy with my Rav4 - finally found one after months of looking for a 2012. This dealership was awesome and it did not take hours on end to pur I am so happy with my Rav4 - finally found one after months of looking for a 2012. This dealership was awesome and it did not take hours on end to purchase a car. Thank You for the respect and courtesy you showed me. More
Excellent Service Bought a Used car on Sunday, and the service was incredible. Mr. Acord, worked very hard to get me the best deal possible, he helped us select the rig Bought a Used car on Sunday, and the service was incredible. Mr. Acord, worked very hard to get me the best deal possible, he helped us select the right care for our budget, and also made some pricing considerations on that vehicle to help my wife and I out. Never before have we bought a car at a dealership, and had such a pleasant experience. I will tell everyone I know about Courtesy Nissan and will be back for service when needed. Thank You Michael for your time and help with this big event in our lives More