
Courtesy Nissan of Tampa
Tampa, FL
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Awesome! Mike was AWESOME!!! Very professional and helpful. The best car buying experience ever! Mike made sure that I was comfortable and my time at the car l Mike was AWESOME!!! Very professional and helpful. The best car buying experience ever! Mike made sure that I was comfortable and my time at the car lot was pleasant. Thanks Mike.👍 More
Terry's service was AMAZING! Well I was at Nissan for a simple battery check when Terry had spotted me alone in the waiting room. The funny thing is I was reading the news board a Well I was at Nissan for a simple battery check when Terry had spotted me alone in the waiting room. The funny thing is I was reading the news board about Trade In and it stated to speak to Terry with any questions. I knew right then and there it was a sign! When he stated his name I told him I was interested he was very quick to the point and I didn't feel pressured not once during the process! I told Terry what I expected for my trade in how much my monthly payments should be and with that information he found me a car right away! It was the best experience I've ever had at any dealership and ive been to quite a few in many different states! I highly recommend visiting Terry! More
What's going on with this dearship I bought a new rogue from you guys in April 2016. The guy in finance I dealt with was Irvin. Well it turns out that he or (whomever) wrote the wrong v I bought a new rogue from you guys in April 2016. The guy in finance I dealt with was Irvin. Well it turns out that he or (whomever) wrote the wrong vin number. It was for another rogue not the one I bought. Well they called me like 2or 3 weeks later to go fill out the new paper work for the rogue that I had/have. I went like the first week of June or last week of May. Well when we went to fill out the paper work and Irvin called Nissan to tell them that there had been a mistake on the vin well he said that the original contract was done on May 5th which it wasn't. He was trying to make it seem that I had the car for less than 1 month so I guess Nissan bank would still see my rogue as a brand new car. I let that slide and I didn't call him out on it. Well when we did the original contract when my son was calling to get insurance I some how the 72 month loan turned into a 75 month loan. I don't speak English and I don't read all that well since I didn't go to school past the 2nd grade. ( my son is writing this letter for me). Well anyways I let it slide. And when we went to go fill out the contract for the correct rogue I didn't renegotiate on the price or the terms. Again I let it slide. Well the reason I have been writing Irving and he hasn't responded. Nissan bank has been sending me bills for the rogue with the vin knmat2mt7gp648352. That's the rogue that I DONT have. It is three months passed due and it's affecting my credit and I'm not going to pay for a car that I don't have. I guess Irving didn't send in the paper work telling them that I don't have that car. I called Nmac and they said to tell Irving to send in the paperwork telling them that that deal was "closed" since he didn't send it in when he was supposed to they say said he had to send it in. Well he still hasn't sent it in. my credit has dropped like close to 100 points. I had even gave them 10s on the surveys so they could get their bonuses. Eventhough it hasn't been wasnt. I have sent this email to Irvin the finance guy and I have also sent this email to the finance manager Younes Bouzoubaa and they haven't responded to me. More
Quick, painless, satisfaction Terri was quick and amazing! I would recommend him to anyone! Only took me 2 hours before I got into my new car and drove home. He was carrying and ve Terri was quick and amazing! I would recommend him to anyone! Only took me 2 hours before I got into my new car and drove home. He was carrying and very straight to the point. More
Courtesy Nissan refuses to honor transmission warranty Courtesy Nissan of Tampa refused to honor a manufacturer's warranty on a transmission, and even charged us $400 for a "fix" that didn't work. On a rec Courtesy Nissan of Tampa refused to honor a manufacturer's warranty on a transmission, and even charged us $400 for a "fix" that didn't work. On a recent trip out of town, we were about 60 miles away when the transmission on our 2009 Nissan Cube began to surge. We had it towed to the dealer, Courtesy Nissan on Hillsborough Avenue in Tampa, which checked it and found nothing wrong. The dealer instead flushed the transmission, charging us $400, saying that might work. Two weeks later, again we were 60 miles away on the interstate when the transmission again surged. We again had it towed to Courtesy Nissan on Hillsborough Avenue in Tampa, which again said it could find nothing wrong. We have discovered that Nissan has extended the warranty on the transmission in the 2009-10 Cubes because of this very problem. Courtesy Nissan said it would not replace the faulty transmission under the warranty because their diagnostics showed nothing wrong. We suggested the service department replicate the problem, that being driving the car at high speed for about an hour. They refused, saying they could not cut someone loose to do that. Instead, they drove the vehicle a few miles around town, which resulted, predictably in no problem with the transmission. We called the customer service department in Franklin, Tenn. which called Courtesy Nissan on Hillsborough Avenue in Tampa urging it to honor the warranty, which the dealer refused and continues to refuse. Now we're stuck with a Cube that we can't drive for more than an hour before it strands us on the interstate, endangering our lives and the lives of others because the vehicle malfunctions. The Cube has 77,000 miles on it; the warranty on the transmission is up to 120,000 miles. Also when we called the dealer for the second time, they refused to pay for towing to their shop, saying the Cube was 5,000 miles over the limit for a free tow. All we're asking is they Courtesy Nissan on Hillsborough Avenue in Tampa honor the manufacturer's warranty on this faulty and dangerous transmission. More
God is Good I went into Nissan to pick up my old non running car not even thinking I'm getting a new car today. Terry truly surprised me with how he works for you I went into Nissan to pick up my old non running car not even thinking I'm getting a new car today. Terry truly surprised me with how he works for you and do his best to get you what is best for you. I am grateful for god putting this man in my life for this reason just because for the last month it has been a nightmare with a car, terry has now taken that nightmare away. Awesome man of god and great salesman!! More
New car purchae Terry was the best, had a lot of patience I couldn't decide what color to buy he helped me out. I would definitely recommend him to my friends and fam Terry was the best, had a lot of patience I couldn't decide what color to buy he helped me out. I would definitely recommend him to my friends and family. Thank you terry for everything. More
Blessings I purchased my vehicle on May 7, 2016 and it was one of the best experiences I've ever had. My Terry Phillips was phenomenal, I didn't have a way to g I purchased my vehicle on May 7, 2016 and it was one of the best experiences I've ever had. My Terry Phillips was phenomenal, I didn't have a way to get to the dealership and Mr. Phillips sent me and Uber. I went to the dealership clueless, didn't know the first thing about purchasing a vehile or the kind of vehicle I needed and let me tell you I left there well know informed, exited and very pleased. I would recommend my entire family and friends to purchase their vehicle from Courtesy Nissan, Mr. Terry Phillips superman has nothing on you. Words cannot express the lever of respect, gratitude and appreciation i have for you. We thank very much, god bless you. More
I WILL NEVER PURCHASE HERE AGAIN! DO NOT GIVE THESE CROOKS YOUR MONEY!!! The ONLY reason they got one star is because I couldn't give ZERO STARS!! They sold me a brand new car that the DO NOT GIVE THESE CROOKS YOUR MONEY!!! The ONLY reason they got one star is because I couldn't give ZERO STARS!! They sold me a brand new car that they knew had problems. I called the sales person as soon as we drove the car off the lot and told him about the issues. They claimed they would fix it and have been trying for 4 months. We have had this car at the dealership 6 times, three rental cars when we had to leave it all in four months. DON'T waste your money here unless you have lots of free time to keep bringing it back in, all I want is for my car to work properly but they don't seem to care... They just keep sending me over to NISSAN manufacturer and don't want to trade out this brand new vehicle so i am STUCK WITH THEIR problem.. its now my problem. If they want to make it right my case # is 21550109 but I doubt they will!! For now I will be making everyone aware of my horrible experience and let people know NOT TO PURCHASE A CAR HERE!!! More
No Deal, But would Recommend. I am looking for a specific used vehicle which they have/had but we were not able to negotiate a price that I needed. I do truly believe it was becaus I am looking for a specific used vehicle which they have/had but we were not able to negotiate a price that I needed. I do truly believe it was because they could not sale it for the price I needed and make a profit; however I was still pleased with my experience. They were courteous and not pushy, but at the same time tried to come up with alternative ways to get me into the vehicle or recommend others. More