
Courtesy Nissan of Tampa
Tampa, FL
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Excellent Service & Sales My family and I have worked with Terry Phillips at Courtesy Nissan in Tampa for close to 6 years now and have always had an excellent experience! Terr My family and I have worked with Terry Phillips at Courtesy Nissan in Tampa for close to 6 years now and have always had an excellent experience! Terry is knowledgeable about the vehicles and understanding of our needs and price range. He knows what we like and is respectful of our time! We refer everyone we know to Terry! More
Service visit I went in to have my vehicle serviced on 11/25/17. AJ was great and I was in and out in 45 minutes. I had an oil change, tire rotation and air Filt I went in to have my vehicle serviced on 11/25/17. AJ was great and I was in and out in 45 minutes. I had an oil change, tire rotation and air Filter replaced. Everyone was very nice and professional. I have purchased 3 cars from Courtesy Nissan and always have them serviced there as well. Always satisfied with the service More
Customer satisfaction and appreciation Terry has shown me to be genuine caring, knowledgeable, concerned person, very qualified in the automobile industry. I'm blessed to see and talk to hi Terry has shown me to be genuine caring, knowledgeable, concerned person, very qualified in the automobile industry. I'm blessed to see and talk to him when I bring my car for service. I have 100% confidence in Terry, feel very comfortable depending on him for guidance. Thank you More
Good Dealership that actually listens to customers I had initially some not upto mark experience with this dealership, but i was right away reached by management and they took care of all issues. Excel I had initially some not upto mark experience with this dealership, but i was right away reached by management and they took care of all issues. Excellent work, polite people. Highly recommended. More
Did not come close to price offered by Hill or Jenkins Spent 4 weeks negotiating with 7 dealerships between Orlando and Tampa on a 2017 Maxima Platinum. Courtesy could not compete with deals offered by Hi Spent 4 weeks negotiating with 7 dealerships between Orlando and Tampa on a 2017 Maxima Platinum. Courtesy could not compete with deals offered by Hill Nissan or Jenkins Nissan. When presented with quotes the response was usually that we can't get to that price or we'll get back to you shortly and then silence. If you are searching for a Nissan they are worth bringing into the mix but based on my experience you will find a much better out the door price at the Hill or Jenkins dealerships. More
More than a salesman.. Mr. Phillips was more than just a salesman. He made me feel very comfortable as this was my first time buying a new car. He was straight forward and Mr. Phillips was more than just a salesman. He made me feel very comfortable as this was my first time buying a new car. He was straight forward and honest. Made the whole process as smooth as possible. I would highly recommend him to anyone looking into buying a car. And Karim (the finance manager) was a great help also! Not saying anything bad about any other salesman’s, but ask for these guys if possible! You will be pleased! More
Best Car Dealership Experience I've Ever Had After browsing around different dealerships, I knew what I wanted and I knew what was a reasonable price. So I went to Courtesy Nissan in Tampa. Court After browsing around different dealerships, I knew what I wanted and I knew what was a reasonable price. So I went to Courtesy Nissan in Tampa. Courtesy Nissan is a corporate dealership. Sales Rep Joshua Agbi was quick, extremely helpful, and flexible. They are very upfront and transparent. And I was in & out in only 2 hours with the keys in hand. Even more, I got exactly what I was looking for and an even better deal than what I thought I would remotely get for an even nicer version of the SUV than what Fuccillo Nissan was trying to sell me. Bottom Line: if you're in the Tampa Bay area and are looking for a Nissan, go to Courtesy Nissan (it's even worth the extra 30 minute drive)! More
So disappointing - Terrible Customer Service I brought in this past Thursday into the service dept for my car for its oil change, my advisor Jose was busy so Sam Velez did my paperwork, from the I brought in this past Thursday into the service dept for my car for its oil change, my advisor Jose was busy so Sam Velez did my paperwork, from the moment I walked in, Sam was very rude, didn't even acknowledge me as I walked up to him nor did he say hello or good morning, guess its too much work to have manners and be nice. The whole time he was harsh and condescending, I tried to tell him that it was my first time in service and that my salesman Matt had mentioned adding some complementary oil changes, Sam cut me off mid sentence stating he didn't know what that was all about and that every person gets their first two oil changes for free, so so rude, he then had me sign a form (not telling me what i was even signing) and continue to talk to the girl in the desk next to him, he then said to have a seat in the waiting room and that Jose would be right with me, he never asked whether i wanted to wait for the car or leave, so i went and waited, it wasn't until i asked someone if i could just come back for the car that i knew i could. Such a terrible experience, he needs to be trained on proper customer service. Also I was under the impression that they wash your car complimentary? not sure if they did or didn't because the car looked exactly the same. More
Expectations went above and beyond Thank you Terry for the superb service you provided me today. You were very informative and upfront. You lowered my percentage rate and placed me in a Thank you Terry for the superb service you provided me today. You were very informative and upfront. You lowered my percentage rate and placed me in a new midnight edition vehicle. I'm forever grateful to have worked with you! More
Five star Dealership and Salesman Terry Phillips Terry Phillips is one of the most professional and knowledgeable salesperson i have every dealt with. My car buying experience with him was a total pl Terry Phillips is one of the most professional and knowledgeable salesperson i have every dealt with. My car buying experience with him was a total pleasure and he conduct himself with the utmost professionalism and courtesy that was second to none. I would recommend Terry to any individual or customer looking to buy or trade a vehicle. Terry Phillips's up to date knowledge and people ethics is truly the epitome of perfection. I Jack A. Russell would definitely come back a second time to purchase another vehicle at Courtesy Nissan!!! More