
Courtesy Nissan of Tampa
Tampa, FL
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Terry you matched my husband up with the truck that he fell in love with at first sight, and the right financing to fit his budget. He is still bragging on his truck and smiling. And you are a awesome sal fell in love with at first sight, and the right financing to fit his budget. He is still bragging on his truck and smiling. And you are a awesome salesman, nice, polite and professional. Thanks nice doing business with you. Ernest & Carol Mitchell More
I purchased a certified pre-owned Nissan Sentra from this dealership two years ago. Before purchasing the car, they replaced the hood with a new coat of paint (the previous owner had an aftermarket hood on i dealership two years ago. Before purchasing the car, they replaced the hood with a new coat of paint (the previous owner had an aftermarket hood on it) in order to sell it as a certified pre-owned vehicle. The issues first started when they did not align the hood correctly when installing it. The hood was completely misaligned on one side with a large massive gap the size of your finger, and a gap thinner than the thickness of a dime on the other side. After multiple visits back to have them realign the hood they at least evened the gaps on both sides so they would be symmetrical, but nontheless not satisfactory. Now I am having large pieces of paint chip off of the front hood and bumper with Courtesy Nissan not willing to warranty it. The car has been driven for 6k miles (city) within the last two years, and already the paint is flaking off. The clearcoat below the headlights is already wearing off. This car has been barely driven in this time period (sitting in a garage or under a car cover). I don't know if this is a sentiment to Nissan's subpar quality. Be wary of getting a car with this dealer. The post-purchase customer service is dreadful, they will go to great lengths to not honor their warranties. A Honda or Toyota will give you much better quality. More
My 6th purchase of a brand new car and I finally came across a lemon, unfortunate for me. Airbag sensor defective, the horn continues to sound once used and I have to turn car off to disable, shift gear across a lemon, unfortunate for me. Airbag sensor defective, the horn continues to sound once used and I have to turn car off to disable, shift gear does not work, cig lighter/chargers nor does my internal lights work. 3 years old, 60K miles. I know out of warranty but how do you do preventative on shift gear and air bag sensor? Dealership stated they have never heard of this for a car only 3 yrs old. I have lost trust in the Nissan Brand. 935.00 to repair the sensor, 400.00 to repair the horn. They informed me safety issue and if in accident I want be protected by airbags. My life at risk due to their defective product and I have to pay. Way to take care of your customers Nissan. I am highly disappointed in your decision and you have my business and word of mouth to everyone of how great your company is. I will trade the lemon, as much as I loved my first Nissan the second one has left a bitter taste for me. I will share this experience with anyone who will listen. Nissan doesn’t care about the customers but the bottom line. You don’t build a strong long term healthy bottom line like this. 935.00 to replace a defective airbag sensor and place my life at risk. Bad publicity for Nissan. On a positive note the sales guy Oscar was great! More
Terry Phillips is THEE man to go to! I was referred to him through the service department at Courtesy Nissan and he promised me he would make something happen, and he DID! He was nothing short of amazing him through the service department at Courtesy Nissan and he promised me he would make something happen, and he DID! He was nothing short of amazing in his customer service (didn't make me feel pressured at all), and turned a very grim situation into me purchasing my FIRST brand new car with all the bells and whistles. I have never met a car salesman more sincere and honest than Terry. He has truly changed the car buying experience for me. Thank you Terry! I cannot tell you how much my family appreciates you! More
Terry has always been my go to to make thing happen. He was able to get my daughters vehicle wrapped up on time and even put a bow on it! Always ask fro Terry. was able to get my daughters vehicle wrapped up on time and even put a bow on it! Always ask fro Terry. More
What an Amazing individual. Terry did an excellent job with getting me into a brand new car. Terry took his time with answering all of my questions and explaining in detail everything that I needed to kno with getting me into a brand new car. Terry took his time with answering all of my questions and explaining in detail everything that I needed to know with my purchase. He is definitely one of a kind. He is extremely smart and a wonderful individual. Thank you for your hard work and most of all your patience. More
Had such a wonderful experience with Terry Phillips. He's a down to earth and no-nonsense kind of guy. Walked out within a few hours with a brand new car. They really go the extra mile for their customers. 1 a down to earth and no-nonsense kind of guy. Walked out within a few hours with a brand new car. They really go the extra mile for their customers. 10/10 recommend. More
Terry phillips was a great help i bought 3 cars from him so far , communicate very well take time to explain things not just push us in a jam,will continue to work with him in future, recommend everyone one so far , communicate very well take time to explain things not just push us in a jam,will continue to work with him in future, recommend everyone one to ask for terry phillips before making a decision best in the business. More
Went there to buy a SUV i had cash and they said that it was sold i was trying to purchase this SUV for 3 weeks and then they wanted me to buy one that cost more and come to find out the SUV is still availa was sold i was trying to purchase this SUV for 3 weeks and then they wanted me to buy one that cost more and come to find out the SUV is still available. The worst dealership i have ever been to.UPPER MANAGEMENT NEEDS TO CLEAN HOUSE. More
I worked out a deal with Ben through their internet sales department. This is absolutely the future of car sales. A completely honest quote, fair price, no surprises, and no high pressure add-on product sa department. This is absolutely the future of car sales. A completely honest quote, fair price, no surprises, and no high pressure add-on product sales. More