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Courtesy Nissan of Tampa

Tampa, FL

4.5
599 Reviews

3800 W Hillsborough Ave

Tampa, FL

33614

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Showing 599 reviews

November 11, 2023

Came in for a TPMS issue and Mike was amazing! Incredibly professional and courteous. The team there understands cars and understands people! More

by Dt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
November 10, 2023

Knowledgeable, friendly and courteous staff and technicians. Always keeps me informed on autos condition and future needs that I may not be aware of. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tibbs, service, 5 stars
September 26, 2023

The car was purchase on the 7 and y’all trying to drag it out to 30 days , you call my phone and clearly stated if y’all have wait for the part and it’s on back order the deal would be reverse now you want More

by Catoria.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy harrid, Aaron smith , Jael Hernandez , Brendan O'Brien, Oscar Sanchez
Sep 26, 2023 -

Courtesy Nissan of Tampa responded

Thank you for your feedback. I apologize that your experience with us was less than satisfactory. We are happy to work with you on a resolution to this issue. Let me know if you need anything else. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813

September 13, 2023

Terry Phillps is terrific at his job. He got me in a 2024 Nissan Altima, which I love! I wouldn't be in my new car if it weren’t for his confidence in me and his ability to work with me. More

by Kywuan0621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Phillips, Kristal Nieves
August 18, 2023

Service standards really need to be reviewed. A routine oil change and tire rotation caused me more time than it should have. Due to the fact the oil was over filled the oil change had to be done More

by tw14
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
Aug 25, 2023 -

Courtesy Nissan of Tampa responded

Thank you for taking the time to leave a review. I'm deeply sorry for the inconvenience and frustration you've experienced during your recent visit. We appreciate your feedback and take it seriously. Rest assured, we will review our service procedures and ensure that our team provides the high-quality service our customers expect. We understand your concerns, and we will use your feedback to improve. We hope you'll give us another chance in the future to provide you with the exceptional service you deserve. Thank you for bringing these issues to our attention. If you would like to further discuss your experience, please contact me at your earliest convenience. Brendan O'Brien, General Manager 813-829-1813

August 17, 2023

To: SERVICE DEPARTMENT This is the second opportunity that I have visited this car dealership. The first time when I bought my used Toyota Tacoma 2017 was on March 31, 2023. I was treated right and with More

by victorvalentinmdpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
August 14, 2023

Jael Hernandez - I want to THANK YOU for all your help in purchasing the car I wanted at a price I wanted to pay . The entire experience was surprisingly unexpected especially after having gone to another de More

by frances.lausier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jael Hernandez, Jonathan Pacheco
June 24, 2023

Buyer Beware! !! They lost me as a customer! Service people are nice though. I'd visit any other dealership More

by brucewotten
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Have no idea
Jul 06, 2023 -

Courtesy Nissan of Tampa responded

Bruce, We appreciate you sharing your review with our team. I am disappointed to hear that you had a negative experience with our dealership. I would like to speak with you to learn more about your issues and hopefully restore your faith in us. Please reach out to me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813

June 14, 2023

10 out 10 service and great prices. It is always a pleasant experience purchasing a vehicle from this dealership. Thank you Terry for your outstanding customer service. More

by cesareyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Phillips
March 24, 2023

Very attentive to my husband and my desire and we appreciate this dealership we've gotten two cars there so far I'm sure will do business there again one day More

by th8265
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Phillips
Mar 24, 2023 -

th8265 responded

We especially want to thank Terry Phillips for his wonderful service he is respectful kind and paid special attention to to our needs. Thank you Terry Phillips and Courtesy Nissan

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