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Courtesy Nissan of Tampa

Tampa, FL

Overview
Reviews
Vehicles
4.5
599 Reviews
Call Dealership (813) 426-8806

3800 W Hillsborough Ave

Tampa, FL

33614

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Showing 599 reviews

October 01, 2024

My salesman Redd was nothing short of amazing. He was waiting for me upon my arrival and got me the exact car I wanted at a great price. By far my best car buying experience. More

by Marycsbaby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Redd
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September 29, 2024

Jose don't have professional attitude with the customers I was there the last Friday I would like call with Richard service maneger .I'll explain everything. Thanks More

by zory
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
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Oct 02, 2024 -

Courtesy Nissan of Tampa responded

Zory, Thank you for leaving your review with our team. I regret to hear that our team did not provide you with the customer service you expected. We will be contacting you, however if you haven’t heard from us yet, please reach out to me. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813

Oct 03, 2024 -

zory responded

Every was fine until Jose gave me my car key .And the complete Servicess receipt.I noticed tha key didn't lock and i asked him what was Me: i don't want the car key like that i came t the dealer twice for the recall and they explained the best way to put it in when starting the car to prevent it from turning off.He responded that i can't fix it as it was. Me:Call the president He:Sit-down Me:where is he? He:He come monday In this moment. I said .Fix my key right now I wanna go.But never jose ask me abou they go to do something Me:you did it without my consent. I see that as a lack of respect.mockery.no professional ethics and many others things Thanks for listening to me

September 26, 2024

The salesman was professional and knowledgeable. He listened to me and was very kind. He kept me updated throughout the entire process. More

by bluetue
Recommend Dealer
Yes
Employees Worked With
Brandon Crespo
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September 25, 2024

Representative left customer standing with no explanation of process, dealership refuses to acknowledge evidence of heavily exhaust leak in cab of a newer maxima blaming it on a plastic bag melted underneath More

by Drumminbumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serjio Ruiz
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Sep 29, 2024 -

Courtesy Nissan of Tampa responded

Thank you for leaving your review. We sincerely apologize for your recent experience at our dealership and the frustration it caused. Your time and understanding are important to us, and we should have communicated more effectively during your visit. Regarding the issue with the exhaust leak, we understand how concerning that must have been. While our team identified the cause as a melted plastic bag underneath the vehicle, we certainly could have handled the situation more thoroughly and respectfully. Your safety is a priority, and we are committed to conducting proper inspections to ensure everything is addressed to your satisfaction. We would be happy to answer any question you have, if you would please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813

September 22, 2024

They took 4 hours to do an oil change, and didn’t give me the 30% dicount. More

by tomasperez40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Rivera
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Sep 29, 2024 -

Courtesy Nissan of Tampa responded

Thank you for sharing your feedback. We sincerely apologize for the delay during your recent visit. Four hours for an oil change is far longer than we strive for, and we understand how frustrating that must have been. We would be happy to speak with you further about your experience, as well as about pricing, if you would please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813

September 17, 2024

After working with Red, the internet sales manager, I was shown a couple vehicles that most closely matched my preferences. The deal offered through my credit union buying service rep was very good and not w More

by jeff tanner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Redouane Taoufyq
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September 17, 2024

Ok although I rather not be forced to write something about this dealership, I would say very nice and concern with their customer needs. More

by woebusiness
Recommend Dealer
Yes
Employees Worked With
Ricky Jones, Terry Phillips, Richard Phelps
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September 13, 2024

I would def recommend courtesy Nissan of Tampa! You will not regret it, trust me. More

by perezeve82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Gomes
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September 08, 2024

My dealing with Michael Tibbs has always been outstanding. I purchased my car there in 2022. The dealership has always treated me & my husband with the upmost professionalism. We will continue More

by kingbirdred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tibbs
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September 06, 2024

Was in few days ago for rear brake pads and disc shaved. My truck has severe brake pedal hop and one disc has a bad groove cut into it halfway around, not happy. Something wasn’t done properly. Have another More

by shellybfc6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
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Sep 10, 2024 -

Courtesy Nissan of Tampa responded

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. Your safety and satisfaction are our top priorities, and we deeply regret any frustration this has caused. Your safety and satisfaction are our top priorities, and we take this matter very seriously. We would like to speak with you further. Please reach out to me at your convenience. Best Wishes, Brendan O’Brien, General Manger, 813-829-1813

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