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Courtesy Nissan of Tampa

Tampa, FL

4.5
608 Reviews

3800 W Hillsborough Ave

Tampa, FL

33614

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Showing 608 reviews

May 30, 2025

Very easy to buy a car at this dealership! I would recommend buying from this dealership! More

by Jgfrye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
May 24, 2025

Terry Phillips is the best. We have purchased 5 cars in Courtesy Nissan and Terry is the primary reason. His customer service skills are off the chart. More

by franklingerman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonavin Ruiz was great as well., Terry Phillips
May 15, 2025

It seems to me that when you go to a store to buy a vehicle, you know that the process of acquiring it takes time, and even more so when you're going to buy it on finance. But waiting 8 hours seems lik More

by Ejoahnnypdipietro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddy
May 18, 2025 -

Courtesy Nissan of Tampa responded

Thank you for sharing your honest feedback. We're truly sorry to hear that your fourth vehicle purchase experience with us left you feeling disappointed and disenchanted. What you described is not the experience we want for any of our guests, and we sincerely apologize for the frustration, confusion, and lack of professionalism you encountered—particularly during what should have been an exciting milestone. After speaking with you directly, we understand your concerns stemmed largely from your interaction with a former finance manager, whose approach and comments were unacceptable and not reflective of our values. As discussed, we’ve invited you to bring your Armada back for a complimentary full detail and have authorized three future oil changes at no cost to you as a gesture of our sincere apology. We know it doesn’t change the past, but we hope it shows our commitment to earning back your trust. We appreciate your willingness to speak with us, and we’ll be honored to welcome you back and provide the level of service you should have received from the start. Aaron Smith, General Manager, 813-829-1813

May 14, 2025

I could describe the purchase of my fourth vehicle from Nissan as disappointing. First, the wait time to actually purchase the vehicle—eight frustrating hours—and then, realizing that everything they told More

by Ejoahnnypdipietro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddy 5 Star
May 18, 2025 -

Courtesy Nissan of Tampa responded

Thank you for sharing your honest feedback. We're truly sorry to hear that your fourth vehicle purchase experience with us left you feeling disappointed and disenchanted. What you described is not the experience we want for any of our guests, and we sincerely apologize for the frustration, confusion, and lack of professionalism you encountered—particularly during what should have been an exciting milestone. After speaking with you directly, we understand your concerns stemmed largely from your interaction with a former finance manager, whose approach and comments were unacceptable and not reflective of our values. As discussed, we’ve invited you to bring your Armada back for a complimentary full detail and have authorized three future oil changes at no cost to you as a gesture of our sincere apology. We know it doesn’t change the past, but we hope it shows our commitment to earning back your trust. We appreciate your willingness to speak with us, and we’ll be honored to welcome you back and provide the level of service you should have received from the start. Aaron Smith, General Manager, 813-829-1813

May 11, 2025

My fleet Manager Mike Hare was excellent and the work that I had done on my truck was A+. More

by jrcsr320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
May 10, 2025

My time there was pleasant. I was kept informed of any changes to my original scheduled services and notified of the additional time I would be waiting. I do not have any compla More

by irodz79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serjio Ruiz 5 stars
May 05, 2025

Best dealership ever best service ascendant ever and his name is Brandon. He’s friendly. He’s courteous and he always works out for you. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic- Davion
May 05, 2025

Staff was courteous and knowledgeable Pleasant atmosphere Car Prices were comparable All in all great experience More

by Kalpana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Chavarria
May 03, 2025

Every dealership should conduct themselves professionally and as their name says with courtesy. They follow these guidelines as expected but when there was an issue, they were prompt to be sure your issues More

by Dan
Recommend Dealer
Yes
Employees Worked With
Jr, Javier
May 01, 2025

I received excellent customer service from Terry Phillips and Oscar Sanchez at Courtesy Nissan of Tampa when I traded in my 2019 Nissan Sentra for a new 2025 Nissan Sentra this week. I highly recommend their More

by danarbarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Phillips, Oscar Sanchez
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