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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

Overview
Reviews
Vehicles
4.4
743 Reviews
Call Dealership (813) 612-4905

9207 East Adamo Dr

Brandon, FL

33619

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Showing 743 reviews

January 22, 2025

Luis was great Customer Service was great. Waiting facilities were excellent. Only issue was the phone charging station was not working. More

by rv21608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Luis
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January 22, 2025

Poor communication. I had to call 5 times to find out that the work had not even Ben started and it would be another day at the shop. When they went to go do the recall More

by PeteJeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Jan 24, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your experience, and I sincerely apologize for the frustration and inconvenience you faced during your visit. It’s unacceptable that you had to call multiple times just to get updates on your vehicle and that the work was delayed. We understand how disruptive it is to be without your car, especially for multiple days, and the lack of a loaner vehicle only made this situation more difficult for you. We would like to speak with you further and hopefully restore your faith in us. We will be reaching out, but if you haven’t heard from us yet, please contact me. Sam Asman, General Manager, 813-517-3250

January 22, 2025

Everyone I met at dealership were extremely courteous and helpful through the entire process. Salesman was very knowledgeable of my Ram and took the time to explain the control panel. More

by dougsprigg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay was my salesmen and Cody handled my finance
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January 21, 2025

Worst experience I’ve ever had at a dealership. I bought a brand new Vehicle only to have to bring it back 3 different occasions within a month period. Issues from the paint being damaged to missin More

by luislorenzo79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moe
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Jan 23, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Luis, Thank you for sharing your experience, and we sincerely apologize for the challenges you faced during your vehicle purchase and ownership. It’s unacceptable that you had to return multiple times for issues like paint damage, missing tire pressure sensors, and misunderstandings about finance charges. We understand how frustrating and disheartening this must have been, especially with your new vehicle spending more time in service than with you. While we’re glad to hear that your salesperson provided excellent service and that the issues were eventually resolved, it’s clear we fell short in delivering the seamless and enjoyable experience every customer deserves. We would like to speak with you further about this experience and hopefully restore your faith in us. We will be reaching out, but if you haven’t heard from us yet, please contact me. Sam Asman, General Manager, 813-517-3250

January 21, 2025

Always helpful. Treats me nice. Will explain things when I don't understand something. Staff is always helpful. More

by warkins69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Johnson, David Montes
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January 20, 2025

Excellent service and professional staff. CARL JOHNSON was terrific in helping us to purchase a Pacifica. He was very thorough in explaining the purchase process and especially explaining the More

by Ceidamod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Johnson
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January 19, 2025

I'm sorry to say I have had more than one unpleasant experience with this dealership. I'm talking the service department. Waiting until almost closing to returning my calls and way overpriced for repair More

by maine_husky
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gates
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Jan 22, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your feedback, and we sincerely apologize for the unpleasant experiences you've had with our service department. We understand how frustrating it can be to wait for callbacks, especially when timely communication is crucial. Additionally, concerns about repair costs and value are something we take seriously. Your feedback is invaluable and we would like to speak with you further about your experience. Please contact me at your convenience. Sam Asman, General Manager, 813-517-3250

January 17, 2025

It was a 10/10 experience with Desiree. Very professional, fast and efficient. I was a very happy person. Thank you Desiree for the wonderful service. More

by Aguilarkristen44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
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January 16, 2025

From the first message to me driving away with my car, everything was smooth, friendly. I would recommend this dealer to anyone. More

by Gil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheyla
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January 16, 2025

This experience has been truly exceptional, and we are deeply grateful to Mr. Kareem Salem. His patience, respectfulness, and resourcefulness made all the difference, and he went above and beyond to provi More

by Caroline Nagy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem Salem
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