9207 East Adamo Dr
Brandon, FL 33619
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Excellent customer service. I bought a used car with very low miles on it. They made the loan process easy. My sales representative Albert was very professional, patient and friendly. I did not feel pressured or rushed to purchase something that I did not want. Ruben in the finance department was great and gave me confidence in knowing that I can always come back for help planning out my payments etc. I highly recommend and I have been referring others to this dealership.
Kim was great. Really helpful, she made sure I was informed and got what I wanted.
I found the Jeep Rubicon I had been searching for on Autotrader and flew in from Northern New York to purchase it. We worked with Sean, who made the entire process smooth and stress-free. My wife and I completed the sale quickly and were soon on our way back to New York. Along the way, we encountered a minor issue, but Sean was incredibly responsive and helpful in getting it resolved. His support didn’t end after the sale, which we truly appreciated. Overall, a great experience—worth the trip!
The greatest dealership ever my lease was up on my vehicle so I sat down with Moe Medhi who was the most knowledgeable and caring person ever.He explained to me instead of buying out the lease it would be better to get a newer vehicle.
Prompt communication went to mechanic to talk about it being new and only 1000 miles on odometer, let me know when it was done stayed on top of things in a professional environment
I brought my car back in for the same issue I had few months ago and even though they replaced wires from the panel they come back and tell me the panel needs replacing. I got a 2nd and 3rd opinion and both licensed mechanic shops told me it had nothing to do with the panel. Dealer also deleted the codes that were pulling up on my dash. Ridiculous and don’t buy into what they always say. The reason why getting parts replaced is because they are Mercedes parts. Sad how I had to come back for same issue and dealer tried to rip me off. Service advisor Desiree is a joke. The tow truck driver even said she couldn’t find my car. And not to panic. Like really.
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