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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

4.4
781 Reviews

9207 East Adamo Dr

Brandon, FL

33619

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Showing 781 reviews

June 12, 2025

There is such a breakdown in communication. My Jeep was there for two weeks and no one communicated to me. Come to find out the first person we were assigned to was let go of their job. I was f More

by ap.petronio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deseria
June 11, 2025

Great experience from the manger all the way down. They made sure I felt like home and gave me the best deal More

by tyreeanthony96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem, Carl Johnson, Christopher Chong, Thomas Murman, Tyler Noyes, David Montes, Gabby Gutierez, Andriy Melnychenko, Christopher Foster, Roan “RJ” Atelonie JR, Dan LeBlanc
June 11, 2025

I had a great experience from the manager all the way down. I would recommend anyone who wants a mopar vehicle to come here! More

by tyreeanthony96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem
June 05, 2025

They were very welcoming, accommodating, informative, impatient what we work through my purchase of our new Ram 2500 More

by Mgriffin422
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cowboy “Chris”
June 04, 2025

Great people to deal with. Carl was helpful and made it easy. Would trade here again. More

by cammons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Johnson
June 02, 2025

Service was great , loved the service and it was quick also, saved me lot of time. Thanks More

by Vinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurelyn Durham
June 02, 2025

Courtesy Chrysler Jeep Dodge Ram proved true integrity with handling my Jeep Wrangler and keeping me informed of everything that was being done to fix the issues I was experiencing. I highly recommend the More

by dally0427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 26, 2025

I made an appointment for Tuesday morning and indicated when I made the appointment that I would wait while they did the diagnostic. When I arrived I was informed that it would take 24 to 72 hours to do t More

by Bblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
May 31, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Bblair, thank you for taking the time to share your experience. We understand your disappointment concerning the reported timeframes for the diagnostic work and the completion of the repairs on your vehicle, as well as the communication you've described. The service process for today's vehicles can be quite involved. After a vehicle joins our service queue, performing a thorough diagnostic according to OEM standards is a critical first step to accurately identify the issue. This diagnostic process itself, combined with technician availability and the subsequent sourcing and delivery of any specific parts needed, are all factors that can influence the overall time a vehicle is in our care. While we always strive to complete work as promptly as possible, these elements can sometimes lead to extended service durations. Our goal is always to provide clear expectations and keep our customers well-informed. We should have been more transparent about the process from the start—and more consistent in our communication throughout. I’d welcome the opportunity to speak with you directly and ensure your concerns are addressed. Samuel Asman General Manager Courtesy Chrysler Dodge Jeep Ram 📞 917-299-8155 📧 sasman@courtesycars.com

May 24, 2025

Mr Carl & service dept. were both very helpful considering we were there at 7 am ( ad didn’t specify service only) 😩. Everything went well & left with a 2021 Renagade !! More

by anaylon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Young fellow from Service Dept , Carl Johnson
May 20, 2025

I recently had the pleasure of purchasing a car from Courtesy Chrysler Jeep Dodge Ram Tampa, and I must say that my experience was exceptional thanks to my salesman, Ghost. From the moment I walked i More

by Kirstyn Donovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ghost
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