Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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Poor communication. I had to call 5 times to find out that the work had not even Ben started and it would be another day at the shop. When they went to go do the recall I had to call 5 times to find out that the work had not even Ben started and it would be another day at the shop. When they went to go do the recall on the second day, they found out that the EV battery needed to be fully charged resulting in it sitting overnight for another day. 3 days to do a recall with poor communication throughout. And no loaner vehicle so I had no car for nearly 3 days. More
Luis was great Customer Service was great. Waiting facilities were excellent. Only issue was the phone charging station was not working. Waiting facilities were excellent. Only issue was the phone charging station was not working. More
Everyone I met at dealership were extremely courteous and helpful through the entire process. Salesman was very knowledgeable of my Ram and took the time to explain the control panel. helpful through the entire process. Salesman was very knowledgeable of my Ram and took the time to explain the control panel. More
Worst experience I’ve ever had at a dealership. I bought a brand new Vehicle only to have to bring it back 3 different occasions within a month period. Issues from the paint being damaged to missin I bought a brand new Vehicle only to have to bring it back 3 different occasions within a month period. Issues from the paint being damaged to missing tire pressure sensors to even wrongfully explaining finance charges. Finally it was all taken care of, but insane that they had my vehicle more time then I did in a months time. The Sales man was awesome. Other then that, I’d not recommend buying a vehicle here. Maybe I was an anomaly. One of those weird off cases, but nonetheless it happened. More
Excellent service and professional staff. CARL JOHNSON was terrific in helping us to purchase a Pacifica. He was very thorough in explaining the purchase process and especially explaining the CARL JOHNSON was terrific in helping us to purchase a Pacifica. He was very thorough in explaining the purchase process and especially explaining the features of our vehicle. They have our full recommendation! More
I'm sorry to say I have had more than one unpleasant experience with this dealership. I'm talking the service department. Waiting until almost closing to returning my calls and way overpriced for repair experience with this dealership. I'm talking the service department. Waiting until almost closing to returning my calls and way overpriced for repairs. More
It was a 10/10 experience with Desiree. Very professional, fast and efficient. I was a very happy person. Thank you Desiree for the wonderful service. Very professional, fast and efficient. I was a very happy person. Thank you Desiree for the wonderful service. More