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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

4.4
667 Reviews

9207 East Adamo Dr

Brandon, FL

33619

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Showing 667 reviews

December 22, 2024

Everything was great -thanks to courtesy the great people that helped me buy this jeep More

by Johnson9041
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Johnson
Dec 22, 2024 -

Johnson9041 responded

Everything was great -thanks to courtesy the great people that helped me buy this jeep

December 22, 2024

Rick are salesman was never pushy even the finace guy we dealt with was good. The sales manager could have been better. More

by Stanley01_04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
December 21, 2024

Very professional staff. Friendly smiles and accommodation as you arrive for your scheduled appointment. I will be returning for my next service. Andrew Gates was my advisor More

by seminolesfan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
December 20, 2024

Simple, easy process customer service was outstanding. The salesman Shawn really did a great job. If I ever buy another new vehicle, I will definitely be going to Courtesy!!! More

by Andrewbasto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Langley
December 20, 2024

My service advisor Matt, was exceptional and kept me well informed during the service visit. Matt even assisted me with putting on tires purchased outside the dealership. More

by vibemaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
December 20, 2024

We went back for a repair- the radio was not working properly- the repaired it quickly and for less than our quote! More

by Kimmerlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Peoples
December 17, 2024

The dealership was great. Jay did a great job making sure things went smoothly. Management on duty helped out and finance was painless. My best car buying experience. More

by tommyedwardsdpt55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin “Jay” Caban, Carl Johnson
December 15, 2024

Even though I was at the dealer for most of the day, I'm glad I bought it there to get issues fixed I didn't know about More

by bmeister101770
Recommend Dealer
Yes
Employees Worked With
William
December 15, 2024

Way overpriced! !! Always wants to sell you more than what you went there for. I’m giving serious thought to taking my business elsewhere in the future. More

by dcharter543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Jarret
Dec 20, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns about pricing and recommendations. Our goal is always to provide quality service. We’d appreciate the opportunity to discuss this further and make things right. Please don’t hesitate to reach out to us directly so we can address your concerns. Sam Asman, General Manager, 813-517-3250

December 15, 2024

Very poor communications and customer satisfaction. Hard to get updates on vehicle once it is in process. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
Dec 20, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Dan, Thank you for bringing this to our attention. We sincerely apologize for any frustration caused by communication challenges during your visit. Keeping our customers informed and satisfied is a top priority, and it’s clear we fell short in this instance. We value your feedback and would like to learn more about your experience so we can improve. Please feel free to reach out to us directly. Sam Asman, General Manager, 813-517-3250

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