Courtesy Acura - Service Center

As I have mentioned before with this recent service, Travis McKoy did a great job. Travis McKoy did a great job. More

I like that the drop off location is indoor and the overall building is just cleaner and nicer compared to the other dealership in Aurora. I do wish the service advisor who was working with me is a lit overall building is just cleaner and nicer compared to the other dealership in Aurora. I do wish the service advisor who was working with me is a little bit more personable. He didn't recognize me when I dropped off the car the second time even though he worked with me a couple weeks back - and the service was a follow up from last time (even I recognized him, and my car is one of the uncommon discontinued model which should be easy to tell, but I get it - I dealt with only him last time while he deals with so many customers which is hard to keep track of). I got my car back a day late than promised but I didn't mind as they gave me a loaner car and I was more than happy to drive around in a new 2024 MDX for an extra day. When I picked up the car, I was about to drive off when the service manager luckily caught and stopped me - it turns out the tech forgot to put back the camera cover which I didn't notice (the cover was lying on the back seat). It's a minor thing which they could've done better in quality assurance check, and I dock off one star in the review for this - as I shouldn't be made to wait again when they showed me to the car in the driveway already with the engine on for me to drive off. More

Staff were pleasant and informative and the service was completed in a timely and efficient manner. completed in a timely and efficient manner. More

I was not pressured to do service advised that I could not afford. I appreciated that. not afford. I appreciated that. More

Scheduling my RDX for service is easy, the Saturday morning hours are convenient since I work during the week and everyone is courteous. morning hours are convenient since I work during the week and everyone is courteous. More

Travis was easy to work with. Got the problem on my dash board fix and out the door in good time. Got the problem on my dash board fix and out the door in good time. More

Brian is excellent and answered all of questions. Service was exactly as expected. Thank you so very kindly! Service was exactly as expected. Thank you so very kindly! More

My car-buying was a wonderful experience overall! Speedy process, comfortable environment, no pressure and a fantastic salesman (Rick)! Speedy process, comfortable environment, no pressure and a fantastic salesman (Rick)! More

During this visit we replaced the tires and did the alignment. Was very happy with the service. Great product, very friendly team, great service! My car was returned to me in very clean condition, with alignment. Was very happy with the service. Great product, very friendly team, great service! My car was returned to me in very clean condition, with new tires, like new😊 thank you so much!! More

Very easy to make appointment online. Service was very quick and leaving a bottle of water and a piece of candy in the car when service was completed was a nice touch. Service was very quick and leaving a bottle of water and a piece of candy in the car when service was completed was a nice touch. More