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Travis Mckoy
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280 Reviews
280 Reviews
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280 Reviews of Travis Mckoy
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May 23, 2024
Travis was very professional, knowledgeable, friendly and customer focused. It turned out major service/repair was necessary, which I knew was going to be high cost. Being retired, I expressed my concern. customer focused. It turned out major service/repair was necessary, which I knew was going to be high cost. Being retired, I expressed my concern. Understanding this, he prioritized the service/repairs - showing me via video taken during the inspection those that were important and necessary now and those that were minor not vital that didn't warrant concern. He also worked to see what discounts may be available to help with the cost. He didn't want me driving my car while waiting for the parts to come in, so he gave me a loaner. Parts came in sooner than expected and he called to let me know I could pick it up on Friday (brought the car in on Tuesday). He also was true to his word and let me know he was able to bring down the cost from an original estimate of $4,000 to $4,300 to $3,400. Although still a big-ticket item, his working to bring down the cost was very much appreciated. He let me know after the service/repair, they drove the car to test it and let me knowit drove amazing after the service. When I picked up my car and drove home, I agreed that it was a totally different drive. Almost the same as when I first purchased my car from Courtesy Acura in 2004. My thanks to Travis and your service crew. Travis definitely is an asset to Courtesy Acura and represents the company very well. More
by M.LERNER
May 21, 2024
Excellent service! Thorough and professional. Personnel is friendly and polite as well. Outstanding work always! Thorough and professional. Personnel is friendly and polite as well. Outstanding work always! More
by ROSECLARY
Other Employees Tagged: Vanessa Harris, Michael Wajler, Jack Aran
May 20, 2024
Courtesy Acura service dept took great care of me, and ensured that the service was completed as quickly as possible as I was waiting at the dealership. ensured that the service was completed as quickly as possible as I was waiting at the dealership. More
by valpearson14
Other Employees Tagged: Vanessa Harris, Michael Wajler, Jack Aran
May 15, 2024
Service was terrific. They kept me updated and got me in and out quickly. The service personnel were efficient and professional. Great experience! They kept me updated and got me in and out quickly. The service personnel were efficient and professional. Great experience! More
by NOOSKALOLO
Other Employees Tagged: Jack Aran
May 13, 2024
Travis has made my experience at Acura amazing. He’s always been exceptionally professional and recommended services I didn't know were available, such as the Uber transportation offered after drop He’s always been exceptionally professional and recommended services I didn't know were available, such as the Uber transportation offered after dropping off a vehicle. As far as the dealership goes, I love that my car comes back clean and washed. This is something I haven’t experienced at any other service station I’ve been too and makes the whole experience worth mentioning! Great service! More
by Max Agnew
April 30, 2024
Great experience as always with Travis and Courtesy Acura Littleton. My oil change was quick and I alway appreciate having a nice clean car at the end. Travis did a great job explaining everything and I defi Littleton. My oil change was quick and I alway appreciate having a nice clean car at the end. Travis did a great job explaining everything and I definitely will be back for any future work on my MDX. More
by tjbrown5462
April 30, 2024
They are very professional and friendly, and they generally explain everything very well, and make the process of getting my car serviced as smooth as possible. My oil change and overall checking ou generally explain everything very well, and make the process of getting my car serviced as smooth as possible. My oil change and overall checking out the vehicle, and topping off the fluids was done quickly, and I received the vehicle back short of the time promised, which truly was nice since I waited for the vehicle service to be completed. More
by ted.miller
