4,579 Reviews of Courtesy Acura - Service Center
Dave in detailing worked meticulously and got my RDX look as good as brand new. Brian was communicating actively with me about the progress and made sure all my questions were addressed. I have been working as good as brand new. Brian was communicating actively with me about the progress and made sure all my questions were addressed. I have been working with the dealership for over 10 years and they have never disappointed. More
I brought my car in for the airbag safety recall repair. I was very satisfied with the service that Jack in the service department provided. It was a great experience. The estimated service repair time was I was very satisfied with the service that Jack in the service department provided. It was a great experience. The estimated service repair time was accurate and I got a text message as well as a phone notification from Jack when it was finished . A standard check on the car was also performed and I was advised with other problems with the car that need to be serviced. The whole operation was so smooth and Jack was really helpful, professional and friendly. Again, I am really happy with the service center. More
Brian was great to work with. Dropped off my car for a recall & asked about some other very quick fixes & they helped me out. Very smooth process & I am very likely to return to C Dropped off my car for a recall & asked about some other very quick fixes & they helped me out. Very smooth process & I am very likely to return to Courtesy, even though it's quite far from my home. More
Vanessa was AWESOME to work with! She was very patient and explained everything in a way that was easily understandable. She was able to answer all of my questions and was able to get She was very patient and explained everything in a way that was easily understandable. She was able to answer all of my questions and was able to get answers to my questions from other departments. She was very professional and nice. A pleasure to work with for my first time at Courtesy Acura. More
Service was great. Service people were very helpful in explaining what was needed & why it needed to be done Service people were very helpful in explaining what was needed & why it needed to be done More
Everyone is always so knowledgeable and professional. I had a tricky and elusive problem with my MDX. Turned out to be a small leak in an area near or on the gas tank. Whereas I didn’t have the time to h I had a tricky and elusive problem with my MDX. Turned out to be a small leak in an area near or on the gas tank. Whereas I didn’t have the time to have the the repair completed there, since I live in NM and was visiting, they gave me a comprehensive printout of the issue, so I could give it to my mechanic at home. Thank you for your expert assistance! More
Very courteous and prompt service. I would use them again. I trust them with my buckle. I would use them again. I trust them with my buckle. More
I've done business with Courtesy Acura for over 12 yrs. In that time I have purchased 12 new Acuras. The Service Dept. has always been top notch in so many ways. Currently the Service and Parts Director In that time I have purchased 12 new Acuras. The Service Dept. has always been top notch in so many ways. Currently the Service and Parts Director, Chris Zimmerman is about as good as it gets for someone in his position. So receptive to all my needs and requests. He is one of the key reasons I keep purchasing from Courtesy Acura. Thank you Chris for everything you've done for myself and my wife. And also along with your "ace Master Mechanic" Peter, who has done all my mechanical type labor on my past few Acuras. Great to have one hi level Tech to do ALL work required from the time my new cars arrived all the way to delivery day! More