Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,582 Reviews of Courtesy Acura - Service Center
Sort by
October 23, 2024
Everything was great except the wait time, which was longer than expected. Another minor comment: My windshield was not thoroughly cleaned after the windshield sensor was replaced. It was streaky on the longer than expected. Another minor comment: My windshield was not thoroughly cleaned after the windshield sensor was replaced. It was streaky on the inside. More
by mbarnes_ny
Verified CustomerEmployees Worked With
October 22, 2024
Another excellent experience with the service department! Greeted immediately, gave me a time expectation for the completion of my service, and was escorted to the clean, fully stocked waiting area. I brough Greeted immediately, gave me a time expectation for the completion of my service, and was escorted to the clean, fully stocked waiting area. I brought my laptop and was able to work as I waited. My maintenance was completed quickly and I received my SUV sparkling clean inside and out! I can always trust Courtesy Acura for a superb customer service experience! More
by slpaschke
Employees Worked With
Matt Mckean
October 22, 2024
Great customer service. Always feel like I’m treated with respect and get an honest evaluation of any issues before deciding to proceed with any suggested services. Always feel like I’m treated with respect and get an honest evaluation of any issues before deciding to proceed with any suggested services. More
by Starck
Employees Worked With
October 21, 2024
Jack was very efficient in reviewing the concerns I had with my vehicle. They checked it out quickly. I was a little disappointed to find the rear struts would have to be replaced at a cost of $1,800 wit with my vehicle. They checked it out quickly. I was a little disappointed to find the rear struts would have to be replaced at a cost of $1,800 with 77,000 miles, but it was not required immediately so I have some time to think about my next move. More
by bjohnston49
Employees Worked With
October 20, 2024
Excellent customer service. Travis has always taken great care of me, keeping me informed about what my RDX needs to have done but never upselling or anything like that. I've Travis has always taken great care of me, keeping me informed about what my RDX needs to have done but never upselling or anything like that. I've tried other Acura dealers in the area and this is the only place I go to now for servce. More
by Patrick Purcell
Employees Worked With
October 20, 2024
I have had the same issue with my car for over 2 years and Courtesy has tried to fix it and has been unsuccessful. I have never asked for special treatment or given attitude, but received some from the se and Courtesy has tried to fix it and has been unsuccessful. I have never asked for special treatment or given attitude, but received some from the service manager when asking for it to be fixed this last go round. The vehicle is still under 100K miles and less than 10yrs old so still under some warranties. The car is still NOT fixed. I do appreciate all they have done to try to help, but I just want the car fixed...at this point it is un-sellable & embarrassing to drive. More
by JSEALMAN
October 19, 2024
Very accommodating team during my urgent dead battery problem! Car was delivered clean like new! problem! Car was delivered clean like new! More
by RTSIV0
Employees Worked With
