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Court Street Ford - Service Center

Bourbonnais, IL

4.5
139 Reviews

139 Reviews of Court Street Ford - Service Center

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July 31, 2024

Thanks for the great service and speed that you guys had when changing the oil and rotating the tires. More

by ANDREABALDWIN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady that checked me out when I paid for the service.
July 30, 2024

Reliable and efficient and friendly, Great customer service every time we have used the service department More

by SAINDON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Noffke
July 02, 2024

Always happy with the service which is why I return. I did however receive an email for the works price at $59 and I was charged $79. I called to get money put back on my ford pass but I never received More

by GERRI_RAINWATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
June 18, 2024

I believe you charged way to much on labor to fix a simple door handle for the the amount time and effort to fix it! More

by KARENDALEB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ananias "Moe" Muhammad
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

I called and scheduled appointment to check driver door per letter I received. I asked for a time and was told 8:30 on Monday morning. I sat for 2 1/2 hours and nothing was done. I also requested new key More

by DMITCHPT3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacki McConnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Awesome customer service, detail report of car, made themselves available for any questions, very polite and patience, made me feel comfortable, explain different options, Just a Wonderful place!!! More

by willgrace403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Boudreau
June 17, 2024

The entire Staff was great. They were helpful, efficient, nice and friendly. Everything was on time. More

by JJMBFRAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

These are the nicest group of people to do business with! It's never fun to have to get work done on your car but they were a pleasure. Great team!! More

by SHIRLCASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

excellent as always, service department is courteous and helpful. just wish labor wasn't so expensive More

by JAMESSPOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

We had a strange problem with our 2019 Escape. The service dept. figured it out and all is well again. More

by FRANCEEGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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