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Court Street Ford - Service Center

Bourbonnais, IL

4.5
139 Reviews

139 Reviews of Court Street Ford - Service Center

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August 22, 2024

Very friendly and efficient. Good work at a fair price. Clean well staffed very pleased More

by TKGRIZZLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Emma was amazing. She really took the time to make sure I got what I needed. She went above and beyond to meet my needs. You are lucky to have her on your team!! More

by kysma6
Recommend Dealer
Yes
Employees Worked With
Emma Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

They did a great job and had great customer service. Also handled having to do a recall on short notice. More

by MECHWAR420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Great fast service and reasonable prices! Always staff go above and beyond service! Nice clean facility More

by JILLBLILER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

The service manager did a great job rectifying several issues we had while working with one service employee. He truly cares and wants to provide the best service for customers. More

by CustomerA
Recommend Dealer
Yes
Employees Worked With
Art Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Technician's pen exploded in his pocket and got ink all over tan leather seat. They cleaned seat but were unable to completely remove ink from seat. Elizabeth was great in trying to get seat cleaned for More

by donhamilton59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Quick Lane delivered, again. No appointment, dropped off the car, did some shopping, got lunch, car was ready! Staff was friendly and informative without being pushy. More

by VODKASKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Having had an appointment scheduled for oil change and tire rotation, it took an hour before the process was stared. it took 2 hrs of waiting. Normally doesn't take that long. I do understand that things More

by TEEBOBNME
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Everything great. Very professional and friendly. Expert work. I only go to court street ford. I’ve even taken non ford vehicles there. It’s always great More

by CSBESSETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth is great
August 02, 2024

The service I received from the quick lube was outstanding, The offer of free pickup and delivery is a great service. They arrived to pick up my car on time and delivered it a short while later. More

by TINA35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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