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Court Street Ford - Service Center

Bourbonnais, IL

4.5
191 Reviews

191 Reviews of Court Street Ford - Service Center

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December 11, 2024

Great Service team. Very good communication. Love the mobile service. Good experience with sales also. More

by Cbrian0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Strand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

The service man knew exactly what the problem was and in less than 20 minutes it was fixed and I was back on the road. More

by FISH54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

This dealer has screwed me over multiple times! And now I’m stuck paying for repairs they couldn’t find More

by JPMYERS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Strand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Swank
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sproul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kumasi Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

They got my car in right away and informed me of what they were doing and completed work quickly. More

by HUEY1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
December 04, 2024

Everyone was great and very helpful! Having it picked up and delivered was a big help to me. Thank you! More

by dglemner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
December 04, 2024

Dealership is good. Overall, I do not think we are as valued as we were with the previous ownership. More

by MDLOVE0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
December 02, 2024

Elizabeth was great. Professional, polite and makes you feel more than just a customer. -Lutzzifer More

by LUTZZIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
November 29, 2024

Was greeted promptly. They kept me informed on the service and the need for parts. More

by CHERYL.SPURRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
November 29, 2024

Elizabeth is probably the best quick lane manager that you have had in the last ten years. Finally, someone who accepts responsibility. More

by RLSTRAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
November 26, 2024

We have always been extremely pleased with the service we get from Court Street Ford! More

by DNCRYKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
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