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Court Street Ford - Service Center

Bourbonnais, IL

4.6
166 Reviews

166 Reviews of Court Street Ford - Service Center

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October 25, 2024

They are ok if you don't mind waiting a long time. I always schedule a time to be there but I don't think it makes an difference as to when they actually get to the vehicle. More

by rogweh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

I always receive great and courteous service. All work has been performed quickly and to my satifaction. More

by FWENTZ1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Elizabeth, Jacqueline and everyone at Court Street are FANTASTIC!!! Superb customer service!! I would recommend Court Street Ford to anyone!!! More

by brendales.one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Haut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Service was quick and easy. And they were friendly and accommodating even though I arrived late for my appointment. More

by johnjurica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

No problems at all but I’m not happy that a 2017 car with only 68,000 miles has developed a small oil leak in the engine. More

by TRRC56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Everything was good. I have no complaints. On time. Dependable. Nice. Considerate. Will come back. More

by CAROLSADAMS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Haut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Young
October 15, 2024

Always friendly and gives thorough service. Also informative on what future services may be necessary at a reasonable rate More

by M and M's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

They are OUTSTANDING! ! Everyone there is friendly and knows their jobs. They always answer any questions I have!! More

by brendales.one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I have a tear in my passenger seat (a factory defect). I asked for some advice on how to repair it the lady took my name and number. Never heard a thing. More

by THEGOON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I had the car in three times for the same problem. After the second repair my car was shaking over 60 mph they claimed I bent a rim and a knuckle! I don’t have a damaged tire or anything else but some More

by Nick Persson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Strand
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Swank
1.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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