Court Street Ford - Service Center

They are OUTSTANDING! ! Everyone there is friendly and knows their jobs. They always answer any questions I have!! ! Everyone there is friendly and knows their jobs. They always answer any questions I have!! More

I had the car in three times for the same problem. After the second repair my car was shaking over 60 mph they claimed I bent a rim and a knuckle! I don’t have a damaged tire or anything else but some After the second repair my car was shaking over 60 mph they claimed I bent a rim and a knuckle! I don’t have a damaged tire or anything else but somehow they claimed this ! Pretty hard to bend a part and a rim like that without damaging a tire ! And on top of that they put a part kn that I had to pay for without my authorization! I will never be back there nor would I ever recommend them to anyone! More

I have a tear in my passenger seat (a factory defect). I asked for some advice on how to repair it the lady took my name and number. Never heard a thing. I asked for some advice on how to repair it the lady took my name and number. Never heard a thing. More

Great Quick Lane. Always goes above what normal places do. Was a FAD dealer for many 20 years and they put my Motorcraft Filters on and don't charge me extra to do th Always goes above what normal places do. Was a FAD dealer for many 20 years and they put my Motorcraft Filters on and don't charge me extra to do that. More

Never had a problem bringing my Ford F150 back for a check up at Court Street Ford! check up at Court Street Ford! More

The guys at CSF know what they’re doing! ! They were also very courteous at the service desk ! They were also very courteous at the service desk More

I was in and out in about a half hour was happy it went fast fast More

Elizabeth was a great help to me. She kept me updated the whole time. Thanks Elizabeth! She kept me updated the whole time. Thanks Elizabeth! More

Our vehicle blew an engine while we were traveling. We happened to be in Kankakee. Within 40 minutes, after a call to the Ford dealership, a technician had come to us to see if the truck could be jump We happened to be in Kankakee. Within 40 minutes, after a call to the Ford dealership, a technician had come to us to see if the truck could be jump started. She looked at a number of things to see if she could diagnose what was wrong. We had also called AAA and they sent a tow truck during these 40 minutes. In 40 minutes our truck was in a repair bay. The dealership was nothing short of amazing. The people kind and attentive. It took 2 days to get to the root cause because there was so much damage, The repair folks did a terrific job keeping us informed and the final report very detailed. We ended up needing to buy a new truck. The sales people were terrific and we were on our way, grateful for the care and concern and loved the new truck. More

Court Street Ford consistently exceeds my expectations in customer service and professionalism. There is no other dealer who places the customer as a priority like them! customer service and professionalism. There is no other dealer who places the customer as a priority like them! More