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Court Street Ford - Service Center

Bourbonnais, IL

4.5
139 Reviews

139 Reviews of Court Street Ford - Service Center

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October 15, 2024

They are OUTSTANDING! ! Everyone there is friendly and knows their jobs. They always answer any questions I have!! More

by brendales.one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I had the car in three times for the same problem. After the second repair my car was shaking over 60 mph they claimed I bent a rim and a knuckle! I don’t have a damaged tire or anything else but some More

by Nick Persson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Strand
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Swank
1.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I have a tear in my passenger seat (a factory defect). I asked for some advice on how to repair it the lady took my name and number. Never heard a thing. More

by THEGOON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Great Quick Lane. Always goes above what normal places do. Was a FAD dealer for many 20 years and they put my Motorcraft Filters on and don't charge me extra to do th More

by jvg69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Never had a problem bringing my Ford F150 back for a check up at Court Street Ford! More

by vinealbert233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

The guys at CSF know what they’re doing! ! They were also very courteous at the service desk More

by DROBINSON20981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Haut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I was in and out in about a half hour was happy it went fast More

by MARKP614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Strand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sproul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Elizabeth was a great help to me. She kept me updated the whole time. Thanks Elizabeth! More

by GREENGYPSY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Our vehicle blew an engine while we were traveling. We happened to be in Kankakee. Within 40 minutes, after a call to the Ford dealership, a technician had come to us to see if the truck could be jump More

by lindawilder
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Most
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Court Street Ford consistently exceeds my expectations in customer service and professionalism. There is no other dealer who places the customer as a priority like them! More

by GODORSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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