Back

Court Street Ford - Service Center

Bourbonnais, IL

4.6
166 Reviews

166 Reviews of Court Street Ford - Service Center

Sort by
December 18, 2024

Service Dept. always friendly. When you’re bringing in your car, to be met with smiles means a lot! I live in Lansing, IL and have brought my Explorer back to Bo More

by DENNIS.GRENDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy Novoa
December 16, 2024

Service tech was on time and very professional and pleasant. He explained what he doing and it was for. Morgan gave a good experience and was on he way. More

by Mark Hasemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Nephew
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Great service department. Staff was courteous and helpful. Particularly Elizabeth James. I would definitely recommend Court Street Ford. More

by JDIAMICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Great Service team. Very good communication. Love the mobile service. Good experience with sales also. More

by Cbrian0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Strand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

The service man knew exactly what the problem was and in less than 20 minutes it was fixed and I was back on the road. More

by FISH54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

This dealer has screwed me over multiple times! And now I’m stuck paying for repairs they couldn’t find More

by JPMYERS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Strand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Swank
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sproul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kumasi Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

They got my car in right away and informed me of what they were doing and completed work quickly. More

by HUEY1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Everyone was great and very helpful! Having it picked up and delivered was a big help to me. Thank you! More

by dglemner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Dealership is good. Overall, I do not think we are as valued as we were with the previous ownership. More

by MDLOVE0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
December 02, 2024

Elizabeth was great. Professional, polite and makes you feel more than just a customer. -Lutzzifer More

by LUTZZIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...