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Court Street Ford - Service Center

Bourbonnais, IL

4.5
191 Reviews

191 Reviews of Court Street Ford - Service Center

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August 05, 2024

Everything great. Very professional and friendly. Expert work. I only go to court street ford. I’ve even taken non ford vehicles there. It’s always great More

by CSBESSETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth is great, Elizabeth James
August 02, 2024

The service I received from the quick lube was outstanding, The offer of free pickup and delivery is a great service. They arrived to pick up my car on time and delivered it a short while later. More

by TINA35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth James
July 31, 2024

Thanks for the great service and speed that you guys had when changing the oil and rotating the tires. More

by ANDREABALDWIN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady that checked me out when I paid for the service., Elizabeth James
July 30, 2024

Reliable and efficient and friendly, Great customer service every time we have used the service department More

by SAINDON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Noffke
July 02, 2024

Always happy with the service which is why I return. I did however receive an email for the works price at $59 and I was charged $79. I called to get money put back on my ford pass but I never received More

by GERRI_RAINWATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
June 18, 2024

I believe you charged way to much on labor to fix a simple door handle for the the amount time and effort to fix it! More

by KARENDALEB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ananias "Moe" Muhammad
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

I called and scheduled appointment to check driver door per letter I received. I asked for a time and was told 8:30 on Monday morning. I sat for 2 1/2 hours and nothing was done. I also requested new key More

by DMITCHPT3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacki McConnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Awesome customer service, detail report of car, made themselves available for any questions, very polite and patience, made me feel comfortable, explain different options, Just a Wonderful place!!! More

by willgrace403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Boudreau
June 17, 2024

The entire Staff was great. They were helpful, efficient, nice and friendly. Everything was on time. More

by JJMBFRAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
June 17, 2024

These are the nicest group of people to do business with! It's never fun to have to get work done on your car but they were a pleasure. Great team!! More

by SHIRLCASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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