Court Street Ford - Service Center

Our vehicle blew an engine while we were traveling. We happened to be in Kankakee. Within 40 minutes, after a call to the Ford dealership, a technician had come to us to see if the truck could be jump We happened to be in Kankakee. Within 40 minutes, after a call to the Ford dealership, a technician had come to us to see if the truck could be jump started. She looked at a number of things to see if she could diagnose what was wrong. We had also called AAA and they sent a tow truck during these 40 minutes. In 40 minutes our truck was in a repair bay. The dealership was nothing short of amazing. The people kind and attentive. It took 2 days to get to the root cause because there was so much damage, The repair folks did a terrific job keeping us informed and the final report very detailed. We ended up needing to buy a new truck. The sales people were terrific and we were on our way, grateful for the care and concern and loved the new truck. More

Court Street Ford consistently exceeds my expectations in customer service and professionalism. There is no other dealer who places the customer as a priority like them! customer service and professionalism. There is no other dealer who places the customer as a priority like them! More

Treated great from the Fast Lane counter to the payment counter. Oh and chatting with Art! counter. Oh and chatting with Art! More

Elizabeth was a great help to me. She kept me updated the whole time. Thanks Elizabeth! She kept me updated the whole time. Thanks Elizabeth! More

The best place to take your vehicle for service! I always receive prompt personal and professional assistance! The entire staff is very knowledgeable about their departments and very helpful. I n I always receive prompt personal and professional assistance! The entire staff is very knowledgeable about their departments and very helpful. I never hesitate recommending Court Street Ford because for years I’ve been treated with respect and my vehicles have been very well taken care of. Thanks again for being there with my cars needs! D. Martin Bourbonnais, IL More

Elizabeth was professional and prompt. She was able to price match on tires we need. She was able to price match on tires we need. More

Great and fast service every time I go no exceptions they always there to assist on any issues or concerns.friendly environment . they always there to assist on any issues or concerns.friendly environment . More

I recently bought a new set of tires here. Very happy with the price and service Very happy with the price and service More

The service department re-addressed my concerns and went up and beyond to resolve the issue. up and beyond to resolve the issue. More

The service is always good, fast and easy. Love making my appointment and get right in and out. Love making my appointment and get right in and out. More