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Court Street Ford - Service Center

Bourbonnais, IL

4.5
191 Reviews

191 Reviews of Court Street Ford - Service Center

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October 18, 2024

No problems at all but I’m not happy that a 2017 car with only 68,000 miles has developed a small oil leak in the engine. More

by TRRC56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
October 16, 2024

Everything was good. I have no complaints. On time. Dependable. Nice. Considerate. Will come back. More

by CAROLSADAMS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Haut, Elizabeth James, Kylie Young
October 15, 2024

Always friendly and gives thorough service. Also informative on what future services may be necessary at a reasonable rate More

by M and M's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
October 15, 2024

They are OUTSTANDING! ! Everyone there is friendly and knows their jobs. They always answer any questions I have!! More

by brendales.one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth James
October 10, 2024

I had the car in three times for the same problem. After the second repair my car was shaking over 60 mph they claimed I bent a rim and a knuckle! I don’t have a damaged tire or anything else but some More

by Nick Persson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Strand
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Swank
1.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I have a tear in my passenger seat (a factory defect). I asked for some advice on how to repair it the lady took my name and number. Never heard a thing. More

by THEGOON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
October 09, 2024

Great Quick Lane. Always goes above what normal places do. Was a FAD dealer for many 20 years and they put my Motorcraft Filters on and don't charge me extra to do th More

by jvg69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
October 09, 2024

Never had a problem bringing my Ford F150 back for a check up at Court Street Ford! More

by vinealbert233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

The guys at CSF know what they’re doing! ! They were also very courteous at the service desk More

by DROBINSON20981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Haut, Elizabeth James, Kylie Young
October 04, 2024

I was in and out in about a half hour was happy it went fast More

by MARKP614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Strand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sproul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth James
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