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Court Street Ford - Service Center

Bourbonnais, IL

4.5
139 Reviews

139 Reviews of Court Street Ford - Service Center

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December 19, 2024

Moe was great. He explained what was going to be fixed on my car. It was done in a couple of hours, Mor called, I picked it up, and away I went. More

by LUVYELLOW22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Vehicle went in for a recall. It was done in a timely manner. Very friendly atmosphere More

by SABLEGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

The Service Department was great! Got me in a day earlier than scheduled. Diagnosed the problem, and made what turned out to be a minor repair. Plus provided transportation from and t More

by DWSHOOKSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Service Dept. always friendly. When you’re bringing in your car, to be met with smiles means a lot! I live in Lansing, IL and have brought my Explorer back to Bo More

by DENNIS.GRENDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy Novoa
December 16, 2024

Service tech was on time and very professional and pleasant. He explained what he doing and it was for. Morgan gave a good experience and was on he way. More

by Mark Hasemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Nephew
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Great service department. Staff was courteous and helpful. Particularly Elizabeth James. I would definitely recommend Court Street Ford. More

by JDIAMICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Great Service team. Very good communication. Love the mobile service. Good experience with sales also. More

by Cbrian0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Strand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

The service man knew exactly what the problem was and in less than 20 minutes it was fixed and I was back on the road. More

by FISH54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

This dealer has screwed me over multiple times! And now I’m stuck paying for repairs they couldn’t find More

by JPMYERS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Strand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Swank
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sproul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kumasi Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

They got my car in right away and informed me of what they were doing and completed work quickly. More

by HUEY1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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