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Court Street Ford - Service Center

Bourbonnais, IL

4.6
172 Reviews

172 Reviews of Court Street Ford - Service Center

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February 14, 2025

Professional services every time! Always a pleasure to deal with. Honest, realiable and efficient service More

by olivia.egan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leasha Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

I FIND THEM EASY TO DEAL WITH AND TO GET MY VHICLES IN, IN A TIMELY MANNER. THEY ANSWER ANY QUESTIONS I HAVE. I HAVE BEEN COMING TO COURTSTREET FORD FOR YEARS AND HAVE GOTTEN TO KNOW THE STAFF CLOSESLY. TH More

by JRASMUSSENSAPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Made an appointment, Vehicle was taken in promptly. That was great. Vehicle was getting slow to start. Tech found the problem, installed new battery. Thanks for the great service. More

by rogweh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

I thought over the last few years the service my family and I have received was some of the best in the county. Thanks for always operating in integrity. More

by 316BENDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Haut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quick lane employees
February 05, 2025

Great and efficient customer service! Work was done correctly. Even had a video sent to me with what what’s going on with my vehicle. More

by STEPHB1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hanners
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

ok did they check tire pressure? on each tire??? still comes up as low tire pressure\! why??? More

by EZ4UWEBSOLUTIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth James
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

I had an issue with hazard safety warning signals not working. The dealership checked problem, explained it to me and corrected issue. More

by RUNBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

I love the service I get from court street ford and the incentive they offer when you do business with them. Thank you ford. More

by TONYHENDERSON895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leasha Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Art Meyer is a fantastic service advisor. Very disappointed in Ford in the last 13 years though for the poor design on my 2019 Ecoboost 1.0L engine. I'm on my 3rd one at 104,000 miles. Lost # More

by kguiney
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Oil change light was not reset. We liked getting the tech video but what they said didn’t match the paperwork we got. Elizabeth and the other advisor were great answering our questi More

by christineh
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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