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Court Street Ford

Bourbonnais, IL

4.6
175 Reviews
Court Street Ford has been in business for over 30 years. We pride ourselves in the fact that we treat our customers like family. Our dealership has won the President's Award multiple times. We offer new sales, pre-owned sales, service, collision repair, and finance. We service ALL makes and models and offer competitive prices! We are located a mile down from the intersection of US Route 45-52 and Armor Road in Bourbonnais, IL.
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558 William R Latham Senior Dr

Bourbonnais, IL

60914

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Showing 175 reviews

October 31, 2024

Nice clean facilities. Easy drop off process. Needs better communication and followup on work order status. More

by Pops
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

I have had no complaints with Court St. FORD. The service has always been fast and courteous. More

by FWENTZ1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Elated beyond comprehension. I made a call and their team made it happen. Forever Grateful! More

by shunowlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tionne Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Elizabeth is doing an outstanding job in a department that has been lacking for some time. Thoughts in this area were “if a dealership cannot do an oil change correctly how will they be effective at anyt More

by SWNELSO67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Excellent service, the car was serviced at the agreed upon time, received the car video More

by M.LESYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

They are ok if you don't mind waiting a long time. I always schedule a time to be there but I don't think it makes an difference as to when they actually get to the vehicle. More

by rogweh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

I always receive great and courteous service. All work has been performed quickly and to my satifaction. More

by FWENTZ1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

ALejandro Was an excellent and knowledgeable sales consultant. He went above and beyond to help us and get us the deal we needed ! Would recommend Alejandro ! More

by MrBaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Elizabeth, Jacqueline and everyone at Court Street are FANTASTIC!!! Superb customer service!! I would recommend Court Street Ford to anyone!!! More

by brendales.one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Haut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Service was quick and easy. And they were friendly and accommodating even though I arrived late for my appointment. More

by johnjurica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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