Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Court Street Ford
Bourbonnais, IL
175 Reviews
Court Street Ford has been in business for over 30 years. We pride ourselves in the fact that we treat our customers like family. Our dealership has won the President's Award multiple times. We offer new sales, pre-owned sales, service, collision repair, and finance. We service ALL makes and models and offer competitive prices! We are located a mile down from the intersection of US Route 45-52 and Armor Road in Bourbonnais, IL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 175 reviews
July 02, 2024
Always happy with the service which is why I return. I did however receive an email for the works price at $59 and I was charged $79. I called to get money put back on my ford pass but I never received I did however receive an email for the works price at $59 and I was charged $79. I called to get money put back on my ford pass but I never received a response back after I talked to the person who called to check on my service so I was disappointed in that department. More
by GERRI_RAINWATER
Verified CustomerEmployees Worked With
Can’t remember
June 18, 2024
I called and scheduled appointment to check driver door per letter I received. I asked for a time and was told 8:30 on Monday morning. I sat for 2 1/2 hours and nothing was done. I also requested new key per letter I received. I asked for a time and was told 8:30 on Monday morning. I sat for 2 1/2 hours and nothing was done. I also requested new key fob due to losing one; it was submitted to my extended warranty insurance but I did not receive any further information if it was ordered or when to expect it. I do not understand why you would tell me to come in at a particular time and think I could spend my entire day sitting and waiting for you to check it whenever was convenient for you. More
by DMITCHPT3
Employees Worked With
June 18, 2024
Awesome customer service, detail report of car, made themselves available for any questions, very polite and patience, made me feel comfortable, explain different options, Just a Wonderful place!!! themselves available for any questions, very polite and patience, made me feel comfortable, explain different options, Just a Wonderful place!!! More
by willgrace403
Employees Worked With
Anthony Boudreau
June 18, 2024
I believe you charged way to much on labor to fix a simple door handle for the the amount time and effort to fix it! simple door handle for the the amount time and effort to fix it! More
by KARENDALEB1
Employees Worked With
June 17, 2024
The entire Staff was great. They were helpful, efficient, nice and friendly. Everything was on time. They were helpful, efficient, nice and friendly. Everything was on time. More
by JJMBFRAZIER
Employees Worked With
June 17, 2024
These are the nicest group of people to do business with! It's never fun to have to get work done on your car but they were a pleasure. Great team!! It's never fun to have to get work done on your car but they were a pleasure. Great team!! More
by SHIRLCASEY
Employees Worked With
June 15, 2024
excellent as always, service department is courteous and helpful. just wish labor wasn't so expensive helpful. just wish labor wasn't so expensive More
by JAMESSPOON
June 14, 2024
We had a strange problem with our 2019 Escape. The service dept. figured it out and all is well again. The service dept. figured it out and all is well again. More
by FRANCEEGEE
Employees Worked With
June 12, 2024
Everything with getting oil change and maintenance check went very well. We had a time reserved for our work and it was being worked on as soon as they had the keys. went very well. We had a time reserved for our work and it was being worked on as soon as they had the keys. More
by RUNBONE
Employees Worked With
June 12, 2024
It's always a pleasure to do business with Court Street Ford. We have been customers for a long time. Ford. We have been customers for a long time. More
by DZACK50
Employees Worked With
