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Court Street Ford

Bourbonnais, IL

4.6
175 Reviews
Court Street Ford has been in business for over 30 years. We pride ourselves in the fact that we treat our customers like family. Our dealership has won the President's Award multiple times. We offer new sales, pre-owned sales, service, collision repair, and finance. We service ALL makes and models and offer competitive prices! We are located a mile down from the intersection of US Route 45-52 and Armor Road in Bourbonnais, IL.
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558 William R Latham Senior Dr

Bourbonnais, IL

60914

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Showing 175 reviews

August 19, 2024

They did a great job and had great customer service. Also handled having to do a recall on short notice. More

by MECHWAR420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Great fast service and reasonable prices! Always staff go above and beyond service! Nice clean facility More

by JILLBLILER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

The service manager did a great job rectifying several issues we had while working with one service employee. He truly cares and wants to provide the best service for customers. More

by CustomerA
Recommend Dealer
Yes
Employees Worked With
Art Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Technician's pen exploded in his pocket and got ink all over tan leather seat. They cleaned seat but were unable to completely remove ink from seat. Elizabeth was great in trying to get seat cleaned for More

by donhamilton59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Quick Lane delivered, again. No appointment, dropped off the car, did some shopping, got lunch, car was ready! Staff was friendly and informative without being pushy. More

by VODKASKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Having had an appointment scheduled for oil change and tire rotation, it took an hour before the process was stared. it took 2 hrs of waiting. Normally doesn't take that long. I do understand that things More

by TEEBOBNME
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Everything great. Very professional and friendly. Expert work. I only go to court street ford. I’ve even taken non ford vehicles there. It’s always great More

by CSBESSETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth is great
August 02, 2024

The service I received from the quick lube was outstanding, The offer of free pickup and delivery is a great service. They arrived to pick up my car on time and delivered it a short while later. More

by TINA35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Thanks for the great service and speed that you guys had when changing the oil and rotating the tires. More

by ANDREABALDWIN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady that checked me out when I paid for the service.
July 30, 2024

Reliable and efficient and friendly, Great customer service every time we have used the service department More

by SAINDON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Noffke
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