
Court Street Ford
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Quick lane oil change is not quick. I was there well over an hour. They due scheduled appointments. These should be not in the quick lane I was there well over an hour. They due scheduled appointments. These should be not in the quick lane More
The dealership does the service they are suppose to do but no one wants to go the extra mile to get all your needs done, the last theee times at dealer I requested for an outlet plug to be checked, mainte but no one wants to go the extra mile to get all your needs done, the last theee times at dealer I requested for an outlet plug to be checked, maintenance just keeps saying it’s a service inspection which It is and but they are too lazy to contact service to see what the problem is, 3 times no answer, I think I’m going start going to Wilmington ford, and my coolant was left low again. The lady that helped me at service didn’t seem to care about my needs, just call service department and ask th the question, quite passing the buck. Kept telling me no problem, but there is, there is no power to outlet, they should have checked. Bill zacharias next time it will be 1 atat More
Court street ford has always been great. Service valet is a great, easy and reliable service! Service valet is a great, easy and reliable service! More
Quick to get in with appointment Quick to let me know what test had to be done and how long it would take. Called when completed. what test had to be done and how long it would take. Called when completed. More
Came in for a scheduled repair at 8:00 was told that 12:30 in the afternoon that they had just decided if they're going to put it on service bulletin instead of the Ford warranty that I had purchased an 12:30 in the afternoon that they had just decided if they're going to put it on service bulletin instead of the Ford warranty that I had purchased and then asked me to wait another 3 hours for them to repair it . Can't for the life of me figure out why they didn't start the repair at 8:00 in the morning and as the job progressed then decided how it was going to be charged or billed .at which time I made an appointment for the following week and set roughly another 3 hours for them to finish up the job More
Excellent customer service! They are very friendly and helpful with their customers. I will definitely recommend Court Street Ford to my family and friends. They are very friendly and helpful with their customers. I will definitely recommend Court Street Ford to my family and friends. More
Service was good but costly. What I was disappointed in was the offer that was sent to buy my truck. Was below KBB and when I sent a screen shot of how much my truck was valued a What I was disappointed in was the offer that was sent to buy my truck. Was below KBB and when I sent a screen shot of how much my truck was valued at KBB, I got no response back. I will be buying a new car elsewhere. More
Great doing business with Court Street Ford for many years. Bla bla bla bla bla. years. Bla bla bla bla bla. More
Had tires rotated during my service appointment and about had a hub cap come off when driving. They were not put back on correctly! had a hub cap come off when driving. They were not put back on correctly! More