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Court Street Ford

Bourbonnais, IL

4.6
233 Reviews
Court Street Ford has been in business for over 30 years. We pride ourselves in the fact that we treat our customers like family. Our dealership has won the President's Award multiple times. We offer new sales, pre-owned sales, service, collision repair, and finance. We service ALL makes and models and offer competitive prices! We are located a mile down from the intersection of US Route 45-52 and Armor Road in Bourbonnais, IL.
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558 William R Latham Senior Dr

Bourbonnais, IL

60914

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Showing 233 reviews

March 26, 2025

Quick to get in with appointment Quick to let me know what test had to be done and how long it would take. Called when completed. More

by DONOHUESR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leasha Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Marker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Came in for a scheduled repair at 8:00 was told that 12:30 in the afternoon that they had just decided if they're going to put it on service bulletin instead of the Ford warranty that I had purchased an More

by erniebleicherjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ananias "Moe" Muhammad
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Excellent customer service! They are very friendly and helpful with their customers. I will definitely recommend Court Street Ford to my family and friends. More

by GDEICY027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Service was good but costly. What I was disappointed in was the offer that was sent to buy my truck. Was below KBB and when I sent a screen shot of how much my truck was valued a More

by rycub80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery, one star
March 21, 2025

Great doing business with Court Street Ford for many years. Bla bla bla bla bla. More

by TODD_LUHMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Had tires rotated during my service appointment and about had a hub cap come off when driving. They were not put back on correctly! More

by BKOFFILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willow Tuntland
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

It was a nice low pressure atmosphere. I got a good price and was happy with the vehicle. More

by Dougadkins22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

On February 28, 2025, I took my 2021 Ford Explorer to CSF Quick Lane for an oil change. After receiving my vehicle back, I parked it in my garage. The following morning, I pulled the vehicle out and discover More

by DOMOHAMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Swank
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Great professional customer service. Immediately brought my truck in for my check engine light got me scheduled and pick up and delivery promptly set. Can’t ask for better! Dorazio Ford More

by beasley6274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenady Minley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Such an amazing experience. Leasha communicated very well and provided timely updates. Great service experience. More

by creatingwithchris911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leasha Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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