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Countryside Nissan - Service Center

Countryside, IL

4.5
484 Reviews
Call Service Center (708) 352-9200

484 Reviews of Countryside Nissan - Service Center

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April 18, 2024

When I came in, I didn’t have to wait for an agent to take care of me. My car was done within the time period that was stated. More

by KSOPRYCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
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Apr 19, 2024 -

Countryside Nissan responded

Thank you, KSOPRYCH! Your comments are music to our ears!

April 18, 2024

Clean establishment, agents friendly with great customer service. Didn't have to wait half the day for my car. More

by Regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Apr 19, 2024 -

Countryside Nissan responded

Thank you, Regina! We're pleased to know things went well!

April 18, 2024

I was very satisfied with the service I received. They got me out of there in under an hour. I was informed of the work they were doing as they did it. They even sent me a video of the work. More

by LUCYANDRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Countryside Nissan responded

Thank you, LUCYANDRAY! We're excited to know you had a positive experience and we appreciate you taking the time to share!

April 17, 2024

The service was excellent car service and returned when stated. They did wash and vacuum thank you for that. I have no name for the person that work on my car, however he did a good job sorry for missing h More

by LONIROBINSON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Hicks
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Apr 18, 2024 -

Countryside Nissan responded

THANK YOU, LONIROBINSON53! We appreciate your business and your kind words for our team!

April 17, 2024

The service tech that greeted me was attentive and kind. He listed to what I needed and let me know any outstanding services I would need at next service appointment. More

by STANKIEWICZ.KATIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
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Apr 18, 2024 -

Countryside Nissan responded

Thank you, STANKIEWICZ.KATIE, we are so pleased to read that Garland took great care of you for your service visit to Countryside Nissan.

April 17, 2024

Service guys are great as usual. I really value the service at Countryside Nissan. I will always go here for service. More

by PHMALONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Countryside Nissan responded

Thank you, PHMALONEY, We love your 5 STAR rating and friendly comments!

April 16, 2024

Countryside Nissan has the best service department and the best master technicians in the industry. Gary Drawant did a fabulous job on my car More

by TERRYLOWY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Countryside Nissan responded

Very true! Thank you, Terry!

April 16, 2024

Took 2 hours for an oil change and the price skyrocketed since the last time. More

by ALETAFIETkO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Countryside Nissan responded

Aletafietko, we're sorry to read that your oil change and tire rotation took longer than anticipated. Its never our goal to take longer than expected. Occassionally, the full inspection of the vehicle and producing the video consumers more time than desired. We're not sure that last time you were in for the pricing comment but when we did the market increase (about 5 months ago) we did research both dealership and non branded shops to ensure we are competitive. This was our increase in two years, even though the cost of oil has gone up over six times. All of that doesn't necessarily make it feel better to pay more, the explanation is simply to offer understanding for the reason the price increased.

April 16, 2024

Everything went well. I got serviced in a decent amount of time considering I didn't have an appointment. Video explanation was nice! More

by ROBERTVITAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Report | Print
Apr 16, 2024 -

Countryside Nissan responded

Thank you, Robertvital! We're glad it worked out!!

April 14, 2024

Very nice guys and Good quick service. Highly recommend all kinds of services:) for your car More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Report | Print
Apr 15, 2024 -

Countryside Nissan responded

Thank you, Terri! We truly appreciate your support for our team!

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