Coulter Cadillac Buick GMC

We felt very comfortable working with Bill Durst and found him to be very helpful, professional and knowledgeable. He made the process very smooth and was a delight to work with. found him to be very helpful, professional and knowledgeable. He made the process very smooth and was a delight to work with. More

Very professional and knowledgeable. Their customer service is above reproach, sales personnel are at the top of their game. Dureen has been my sales rep for the past 6 and a half years, Their customer service is above reproach, sales personnel are at the top of their game. Dureen has been my sales rep for the past 6 and a half years, always has always been very professional. I give her five stars plus. She is so helpful when getting her customers the best deal. My hat's off to her. More

Had a great experience, got straight to business and met my demands, I would highly recommend this Cadillac Dealer amd sales person my demands, I would highly recommend this Cadillac Dealer amd sales person More

Bill Durst and Paul Glans were amazing. Made the process as smooth as possible. Can’t thank them both enough! Made the process as smooth as possible. Can’t thank them both enough! More

I have been there for more than 10 times. Every time I go there they take care of me the right way. They are honest and well trained guys.Specially Mr Luis Aviles. He is the best. He is profe Every time I go there they take care of me the right way. They are honest and well trained guys.Specially Mr Luis Aviles. He is the best. He is professional and knows what he is doing. I have dodged pick up and been to other dealers to get my truck serviced, they never treated me like Coulter service department did. Plus Coulter GMC get your car or truck fast. They dont waste your time. I recommend this location to everyone who got GM car or truck. I appreciate you guys. More

Negotiations over the phone were straightforward, honest and fair. Customer Service During vehicle pick up was fantastic with no surprises, hidden fees, or high-pressure sales tactics for add-ons. and fair. Customer Service During vehicle pick up was fantastic with no surprises, hidden fees, or high-pressure sales tactics for add-ons. More

Product specialist Nicholas Lopez was amazing, very knowledgeable and polite we couldn't be happier with the service we received.We will recommend him highly. knowledgeable and polite we couldn't be happier with the service we received.We will recommend him highly. More

Excellent service and and very well explain, Luis Aviles is a very good and excellent service advisor. is a very good and excellent service advisor. More

I recently visited Coulter Cadillac for what should have been a simple oil change, and I won’t be returning after this disappointing experience. The service department’s lack of communication, professionali been a simple oil change, and I won’t be returning after this disappointing experience. The service department’s lack of communication, professionalism, and attention to detail made what should have been an easy process unnecessarily frustrating. At drop-off, I provided all the necessary details, including my maintenance contract. Basic tasks like verifying the contract and recording my truck’s mileage were mishandled, and despite having three hours to confirm payment through my service contract, the team failed to do so. When I arrived to pick up my truck, I was told the payment hadn’t been received, and I had to resolve the issue myself by contacting the service contract provider. Pricing was also an issue. I was charged more than the amount listed on the dealership’s website, and when I questioned the discrepancy, the service manager incorrectly claimed the charge included a tire rotation—something I hadn’t requested. His dismissive response and lack of accountability only added to my frustration. This experience left me questioning the integrity of the service performed and the dealership as a whole. From start to finish, it felt like the priority was upselling and deflecting responsibility, rather than providing honest and professional service. I’m sharing this experience to help others make informed decisions. Based on my visit, I cannot recommend Coulter Cadillac’s service department. More

Nick was kind, knowledgeable and prompt. He made the car buying process as easy as possible. He made the car buying process as easy as possible. More