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Coulter Cadillac Buick GMC

Phoenix, AZ

4.9
2,207 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life. We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away! Coulter Cadillac-Buick-GMC. A name you can trust.
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1188 E Camelback Road

Phoenix, AZ

85014

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Showing 2,207 reviews

February 01, 2025

We felt very comfortable working with Bill Durst and found him to be very helpful, professional and knowledgeable. He made the process very smooth and was a delight to work with. More

by group
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Alhar
Feb 01, 2025 -

Coulter Cadillac Buick GMC responded

Thank you so much for your kind words. We are fortunate to have Bill on our team. He works hard and really cares about his clients. We appreciate your business Paul Glans GM

January 30, 2025

Very professional and knowledgeable. Their customer service is above reproach, sales personnel are at the top of their game. Dureen has been my sales rep for the past 6 and a half years, More

by CATFISHGEORGE58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dureen Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Onan Tabardillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Coulter Cadillac Buick GMC responded

Thank you, Durreen does a wonderful job for us and we so much appreciate your business and your kind words. Paul Glans GM

Feb 01, 2025 -

CATFISHGEORGE58 responded

catdishgeorge58@gmail.com

January 29, 2025

Had a great experience, got straight to business and met my demands, I would highly recommend this Cadillac Dealer amd sales person More

by chris.reyes4800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Coulter Cadillac Buick GMC responded

Chris, Thank you for taking the time to write a review. We appreciate your business. Kind regards, Paul Glans GM

January 21, 2025

Bill Durst and Paul Glans were amazing. Made the process as smooth as possible. Can’t thank them both enough! More

by gageajohnson2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Glans
Jan 24, 2025 -

Coulter Cadillac Buick GMC responded

Thank you so much for this review and your business! Kind regards, Paul Glans GM

January 18, 2025

I have been there for more than 10 times. Every time I go there they take care of me the right way. They are honest and well trained guys.Specially Mr Luis Aviles. He is the best. He is profe More

by Allen Enzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aziles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Coulter Cadillac Buick GMC responded

Allen, Wow, what a nice review. Luis works hard to make his customers happy. We appreciate you! Kind regards, Paul Glans GM

January 18, 2025

Negotiations over the phone were straightforward, honest and fair. Customer Service During vehicle pick up was fantastic with no surprises, hidden fees, or high-pressure sales tactics for add-ons. More

by Steve Strohl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Ahar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Owens
Jan 21, 2025 -

Coulter Cadillac Buick GMC responded

Steve, Thank you for the 5 STARS! We appreciate you...Mark and Ali are good people and we are fortunate to have them on our team. Kind regards, Paul Glans GM

January 17, 2025

Product specialist Nicholas Lopez was amazing, very knowledgeable and polite we couldn't be happier with the service we received.We will recommend him highly. More

by danrc59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Coulter Cadillac Buick GMC responded

Thank you very much for this review. Nick is a great guy and we are proud to have him on our team. kind regards, Paul Glans GM

January 17, 2025

Excellent service and and very well explain, Luis Aviles is a very good and excellent service advisor. More

by leonel
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Aziles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Avilas
Jan 17, 2025 -

Coulter Cadillac Buick GMC responded

Luis works hard and does a great job for us, and cares about his clients. Thank you for taking the time to write a review. Kind regards, Paul Glans GM

January 16, 2025

I recently visited Coulter Cadillac for what should have been a simple oil change, and I won’t be returning after this disappointing experience. The service department’s lack of communication, professionali More

by Dave T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Ludtke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Aziles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Coulter Cadillac Buick GMC responded

Dave, I'm very sorry that you feel you the way you do regarding our service department. I would like to discuss this with you. I will be reaching out. Kind regards, Paul Glans GM

January 14, 2025

Nick was kind, knowledgeable and prompt. He made the car buying process as easy as possible. More

by ashelton10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Onan Tabardillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Coulter Cadillac Buick GMC responded

Thank you for your kind words. We appreciate you. Paul Glans GM