My review is to complement the exemplary service of Sam Mendoza who is my Service Advisory at this dealership and to acknowledge his professionalism and overall performance regarding my 2014 Cadillac ELR, Hybrid, 2 door sporty coupe. He is amazing, awesome and treated us with the utmost respect and went over and above to make sure my vehicle was serviced with meticulous care. He got me a rental car through Hertz for approximately 4 days because of the lengthy process with my worthless warranty company, AGW (American Guardian Warranty) and the hoses, parts that had to be ordered as my vehicle is a hybrid, 2014 Cadillac ELR, a sporty 2 door coupe which I'm looking to replace here shortly, although this process was extremely lengthy from 06/25/25 - 07/12/25 (over 2 weeks it was not any fault of Mr. Mendoza's) when I got my car back as my husband went and picked up my vehicle. Mr. Mendoza did everything within his authority to get us a good price and looked for discounts to help us. I am extremely pleased with the care and concern he took in taking care of my vehicle needs as he has done several times before and I will continue to bring my vehicle into this dealership for him to handle all of my car needs. The staff within itself is very friendly and accommodating. I did leave a detailed message for his Manager, Michael as of 07/24/25, Thursday to let him know how amazing Sam is but never received a returned call, however I felt that someone in Management should be cognizant of his skills which are anything short of immaculate. Thank you, Sam for always taking good care of us, being very accommodating and cheerful and we will be in to give you a gift to show our appreciation for a job well done. She is driving and performing like a Boss on the streets! We truly appreciate you and will continue to trust you with my baby!

Matthew and the finance team were able to make my purchase an easy pleasant experience.

Hassle-free. I made a reasonable offer. It was accepted. Done. To me, the exceptional thing about Coulter Cadillac, is that I was able to buy a car off the lot, without nearly $4,000 of dealer installed: nitrogen in the tires, door-edge guards, wheel locks, ceramic paint coating, etc. that another dealer added to the price, and then discounted. I have previously bought 2 other new cars in the Phoenix area, and both had the long list of add-ons. Going forward, definitely not something that I will accept.

I purchased a 2025 Buick Envision from Joe Agusta. Knowing Joe for over 8 years now I have bought all my vehicles from him. I would highly recommend Joe and Colter Cadillac to anyone looking for a vehicle. Very professional and great follow up. He has your back.

This dealership is very professional, clean, so helpful and always makes you feel comfortable when buying and looking for a vehicle!

Best Cadillac dealer in town by far. The GM Paul and his salesman Cody took great care of us when trying to switch up from a previous vehicle. Very patient, understanding, and not the typical car salesmen xx.