Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Ed and Coulter took care of my engine oil leak on my Corvette. It was about as good of an experience you could have under the conditions. I will return if the need ever arises. Corvette. It was about as good of an experience you could have under the conditions. I will return if the need ever arises. More
Ed knew I was looking to buy a new Corvette in cyber gray. He called one day to say that they had just gotten in a 2009 cyber gray Vette with 6k mi. I immediately went down and took a look at it. Eve gray. He called one day to say that they had just gotten in a 2009 cyber gray Vette with 6k mi. I immediately went down and took a look at it. Even without cleaning it up the car was perfect. I bought it about a week later. Ed saved me about $15 over buying new simply by making a phone call. THANKS! More
I purchased a preowned vehicle from Coulter and several months later noticed the rubber molding around the driver and passenger door discoloring. I contacted Ed who arranged for warranty replacement of th months later noticed the rubber molding around the driver and passenger door discoloring. I contacted Ed who arranged for warranty replacement of the molding. Ed and all of the other Coulter employees I dealt with were very professional, courteous and made the experiece very easy. THANKS! More
I bought my Catera new at Coulter Cadillac in 2000, and it's been regularly serviced there. I've seen a number of service managers come and go, but I have to state that Joe Helms is probably the friendlies it's been regularly serviced there. I've seen a number of service managers come and go, but I have to state that Joe Helms is probably the friendliest and most helpful of them all. He went out of his way to explain why my car needed new tires, and, seeing an error in the final bill (which I hadn't spotted), apologized and had the bill amended at once. More
My brand new (Less then 150 miles)GMC 1500 Sierra had a tree fall on it and I was sent to Coulter for the body work. I contacted John Jury who returned my call, offered his cell number if conflicts arose tree fall on it and I was sent to Coulter for the body work. I contacted John Jury who returned my call, offered his cell number if conflicts arose and gave me an appointment. I drop my truch and 4 days later it was finished beyond my expectations. Everyone was very friendly, concerned about doing a good job and kept me advised ever step of the way. I STRONGLY RECOMMEND THIS DEALER. FIVE STAR. Thank you John and Coulter Auto Body! More
I have two vehicles and both have been serviced at this location. I have been met with friendly and courtious staff and my vehicles have been repaired correctly and promptly. I utilize the shuttle service location. I have been met with friendly and courtious staff and my vehicles have been repaired correctly and promptly. I utilize the shuttle service and have had short waits at both ends. Very pleased with the service manager, More
Bill was great to work with. He was knowledgeable. He listened to what I was asking for. He was able to show me various options and finally a perfect fit. listened to what I was asking for. He was able to show me various options and finally a perfect fit. More
Saw the CTS on the web, Allways wanted a Cadillac. Drove Saw the CTS on the web, Allways wanted a Cadillac. Drove out to look at the car, Glenn was very helpfull with the sale of the car. The service dept. Saw the CTS on the web, Allways wanted a Cadillac. Drove out to look at the car, Glenn was very helpfull with the sale of the car. The service dept. is very quick to get you in and out, very professional. More
I had such a great experience with Coulter Cadillac particularly with Glenn Hieser. From the initial call (after my internet search) to the last dealings today 30 or more days after purchase the custom particularly with Glenn Hieser. From the initial call (after my internet search) to the last dealings today 30 or more days after purchase the customer service is great. I live in Ventura Ca and both the car from Glenn in Phoenix. TRY THAT WITH ANOTHER DEALER!!!!I would certainly not have done so if the treatment I received was not exceptional. I hate most auto dealers and have never purchased a used car from one. The experience I had was a view changer at least from Glenn and his teams perspective. Not only did I get call backs when I need them but I did not get the high pressure annoying calls from someone bugging as with other dealers. The finance office delivered paper work quickly by over night Fedx and the deal when over without a hitch. I would without hesitation recommend Glenn and the Coulter team More
One of my best, if not my best, car buying experiences.My sales consultant, Joe Sparks,made me feel that I was important and conducted his presentation professionally and skillfully. From the time I walked o sales consultant, Joe Sparks,made me feel that I was important and conducted his presentation professionally and skillfully. From the time I walked on the lot he went out of his way to see that I was satisfied and happy every step of the way. At no time did I ever feel pressued or intimidated. Joe also went out of his way to see that I saw two gentlemen, whose names escape me,that were responsible for completing the transaction and rebalancing the tires on the vehicle. These folks were also very interested in ensuring that I was imediately taken care of and that I was satisfied with my car buying experience. All of these gentlemen deserve accolades for their courtesy, professionalism and dedication to themselves and their employer. As a result of my experience I would certainly recommend Coulter Cadillac, Phoenix to others. More