Coulter Cadillac Buick GMC

I was recommended to bring my vehicle into coulter cadillac because a friend of mine said that you guys to a very good job and are honest. When i brought it in on july 15th I was quickly met at the fr cadillac because a friend of mine said that you guys to a very good job and are honest. When i brought it in on july 15th I was quickly met at the front and was taken care of. I was kept up to date on the status of my vehicle and you guys had it finished within a timely manner. I would recommend you guys to any of my family and friends and in the future if i ever need work done you can rest assure i will bring my vehicle back to coulter cadillac. More

Joe Helms was very helpful. He explained that the new car battery is warrantied. He also explained other maintenance services that they recommended we do. car battery is warrantied. He also explained other maintenance services that they recommended we do. More

Positively, the best car buying experience I've ever had Positively, the best car buying experience I've ever had since I began purchasing cars as a teenager 29 years ago. What a blessing to stumble upon Co Positively, the best car buying experience I've ever had since I began purchasing cars as a teenager 29 years ago. What a blessing to stumble upon Coulter Cadillac! Freindly, fair, extremely professional and a master at his craft and total customer oriented is what Glenn Heiser (Resale Internet Manager) at Coulter Cadillac is. I Saw a car I liked on their lot on a Monday night after Coulter was closed. I took a chance and filled out the easy forms on Coulter's website to see if I might quality for a loan with my trade in. Within the hour I had an email response back from Glenn (this was after 11PM at night). Glenn said he would call me the next day to follow-up. He did at 9am, Tuesday, and that evening after work I stopped into Coulter and just like that I was the proud new owner of my first Cadillac. (it was that easy. - Glenn worked with me in getting a warranty, Gap insurance, and a fair amount for my trade. It's been 9 years since I purchased a new vehicle and I had my reservations about dealing with a dealership and about buying a used car.- Glenn Heiser is top notch and Coulter Cadillac is the best of the best as for as dealerships go. I've have numerous followup emails from the dealership manager (Tony Komadina), service manager (Jon Thorne)and Glenn Heiser since my purchase. - The rearview mirror came detached from the winshield just a couple of days ago (Sunday) on the Cadillac I bought. Monday morning at 7AM I showed up at the service department (without an appointment) to try and get the mirror fixed. Service Writer; Rich Garrick, assisted me. He told me they wouldn't be able to start on until 8AM. I didn't mind waiting. Within 20 minutes, Rich Garrick had the mirror fixed and the Cadillac waiting for me to drive away(by the way the customer lounge at Coulter is exceptional! Rich was very professional, treated me right, and there was no charge for the repair. - Having never owned a Cadillac, and having never dealt with a GM or Cadillac Dealer I can tell you first hand from my experience the people at Coulter, the Service at Coulter, and their undying, total committment to maintaining complete customer satisfaction before, during and after the sale is truly exceptional. I told Glenn I was startled by the treatment I received and continue to receive from this dealership. Look for the "Car on the Roof" at 12th Street & Camelback. You can't go wrong with Coulter. They will win you over. It's just the way they do business! You will be more than pleased. You will be "wowed" and totally "sold" on Coulter Cadillac. Keep up the great work Coulter. More

I brought my 2010 Corvette in due to a defect with the driver's seat. Although this didn't appear to be a normal service for Coulter, Ed was able to get the seat cushion replaced and installed properly. driver's seat. Although this didn't appear to be a normal service for Coulter, Ed was able to get the seat cushion replaced and installed properly. Excellent service, as always. More

Joe was a pleasure to work with! A real professional. I will definatly continue to return and work with Joe. He is very informative and keeps you updated as to the status of your work being perfomed, good will definatly continue to return and work with Joe. He is very informative and keeps you updated as to the status of your work being perfomed, good job. More

TO WHOM IT MAY CONCERN, I WOULD LIKE TO THANK JOE TO WHOM IT MAY CONCERN, I WOULD LIKE TO THANK JOE HELMS FOR MY EXPERINCE AT COULTER. JOE HAS A REAL PASSION FOR HIS JOB AND YOU CAN TELL THAT HE TO WHOM IT MAY CONCERN, I WOULD LIKE TO THANK JOE HELMS FOR MY EXPERINCE AT COULTER. JOE HAS A REAL PASSION FOR HIS JOB AND YOU CAN TELL THAT HE REALLY LIKES HELPING AND EDUCATING PEOPLE WITH THEIR CAR PROBLEMS. LIKE JOE SAID SOMETIMES CARS BREAK AND WE FIX THEM. I KNOW THAT'S SIMPLE BUT THIS IS WHY I LIKE JOE AND TRUST HIM WITH MY VEHICLE-HE KEEPS IT SIMPLE AND HELPS YOU UNDERSTAND THE PROBLEMS BEING ADDRESSED. THE CAR BUSINESS HAS ITS CRITICS AND SOME FEEL THAT YOU CAN'T TRUST YOUR ADVISOR. I DISAGREE AND THAT IS LARGELY DUE TO JOE. EVERYTIME I BRING MY CAR IN I LEAVE A SMARTER CONSUMER. THIS IS WHAT IT IS ALL ABOUT-TRUST. COULTER HAS A RESPONSIBILTY TO ITS CUSTOMERS TO PUT PEOPLE IN PLACE WHO KNOW WHAT THEY ARE DOING. NOT ONLY DOES JOE KNOW WHAT HE'S DOING HE NEVER TREATS YOU WITH LESS THAN COURTESY AND RESPECT LIKE MANY OF THE EMPLOYESS WHO WORK THERE. KEEP HIRING GUYS LIKE JOE AND WHEN THE ECONOMY TURNS AROUND YOU'LL BE ON TOP OF THE WORLD AGAIN. WHAT A GREAT EXPERINCE AND DEALERSHIP. GREAT STAFF AND A FRIENDLY PLACE. ALL THE BEST! More

Coulter Cadillac consistently treats each customer in a courteous and professional manner. Michael Valenzuela is an outstanding service writer who goes the extra mile to assure satisfaction and prompt ser courteous and professional manner. Michael Valenzuela is an outstanding service writer who goes the extra mile to assure satisfaction and prompt service. Whatever the need, it is assuring that it will be done in a timely manner and done right the first time.Mike provides service not excuses. More

After leasing a Cadillac CTS V, I recommended Larry Nichols at Coulter Cadillac to friends who purchased an Escalade. Larry is exceptionally good at customer service and follow through. He ordered the Nichols at Coulter Cadillac to friends who purchased an Escalade. Larry is exceptionally good at customer service and follow through. He ordered the exact car that I wanted and followed it from order through delivery. He kept me updated by email and phone throughout the process and made sure that everything was perfect once the car arrived. When I have questions about bluetooth or any of the other functions of my car, he responds promptly. He also schedules all of my service and ensures that a loaner car is available and waiting when I arrive for my appointment. He is currently working with me on two cars for family members. I highly recommend Coulter Cadillac and Larry Nichols. More

The service department goes above and beyond. Michael Valenzula is my service director. He always seems to fit me into the schedule. Coulter makes sure repairs are done quickly and professionally. My Valenzula is my service director. He always seems to fit me into the schedule. Coulter makes sure repairs are done quickly and professionally. My truck always comes back washed. More

The entire deal only took a few hours since deal was completed over the phone,only had to go into office to do the paperwork. He was very friendly and answered my questions as i went, synced my phone to completed over the phone,only had to go into office to do the paperwork. He was very friendly and answered my questions as i went, synced my phone to car, and gave me loader car so I could get windows tinted . More