Coulter Cadillac Buick GMC

Few times you find a dealer that it makes simple and easy Few times you find a dealer that it makes simple and easy to get a new car, by not making it an unpleasant experience but an enjoyable one, congratu Few times you find a dealer that it makes simple and easy to get a new car, by not making it an unpleasant experience but an enjoyable one, congratulations on the whole process! More

My wife and I were stranded at a parking lot. We called our service advisor, Joe Helms. He sent a service technician to our location to check why the car would not start. Tom Munoz arrived from Coulter, our service advisor, Joe Helms. He sent a service technician to our location to check why the car would not start. Tom Munoz arrived from Coulter, checked the battery and advised he needed to replace it. Tom changed the battery out and had us on our way in minimum time. His quick response and courteous demeanor was greatly appreciated. Joe and Tom quickly resolved our problem with professionalism that both my wife and I appreciate. More

I had shopped at another Cadillac dealership, and had decided it was not in the cards to trade at this time. A friend suggested I give Coulter a try, and it was a breath of fresh air. Sales Consultant decided it was not in the cards to trade at this time. A friend suggested I give Coulter a try, and it was a breath of fresh air. Sales Consultant Marc Bernstein was friendly and knowledgeable, and showed me their inventory that met my criteria. After purchasing the automobile, he went through all the instruments and functions with me, and took me back to the service department and introduced me to the person who will be my service advisor. He also gave me a followup call the next day to see if I had any questions or concerns. I would definitely recommend Coulter to my friends. More

I recently had an issue with my Cadillac leaking coolant. I had the pleasure of working with Edward Stralko in the past and was pleased to have him take care of my misfortune once again. My repair was taken I had the pleasure of working with Edward Stralko in the past and was pleased to have him take care of my misfortune once again. My repair was taken care of in a timely manner and returned to me looking like it just came off the showroom floor! Ed is a definate asset to the Coulter Organization! More

I saw a newspaper ad for a new 2012 GMC Sierra. I called to verify if i could really buy the truck for the low advertised price. They said that i could. I drove to the dealership with a copy of the ad in my to verify if i could really buy the truck for the low advertised price. They said that i could. I drove to the dealership with a copy of the ad in my hand. They were wonderful. I got the exact truck i wanted at the price in the ad. They gave me a full tank of gas. The entire process took less than 2 hours. Everyone was helpful. This is the way that car (truck)-buying should be. ( i don't work for them and don't have any friends or family who work there). More

Very friendly people to help me lease a car I needed. I would recommend this place to my friends and associates. And I would come back to this place to buy a car next time, instead of lease. would recommend this place to my friends and associates. And I would come back to this place to buy a car next time, instead of lease. More

I initially brought my car to Coulter to deal with an air bag issue. Ed Stralko addressed this issue efficiently and with a courteous manner. He followed up with me afterward to make sure the matter was ta bag issue. Ed Stralko addressed this issue efficiently and with a courteous manner. He followed up with me afterward to make sure the matter was taken care of to my satisfaction. Soon after I was hit by another driver and required some body work. I brought my car to Coulter to have it done since I had had such a positive experience with Ed. In this case, Bob Westerholm was my point of contact. I found Bob to be friendly but when I came to pick up my car the body work was incomplete. I kept having to call Bob to find out when it would be finished. He kept telling me he would look into it and call me back but never did. After a few months of this I finally called Ed Stralko and asked for his help. Again, he took care of the issue immediately. He made it as convenient as possible for me which I greatly appreciated. I would definitely bring my car back to Coulter if the need arose but only if Ed Stralko was the one I was dealing with!! More

Joe was very professional and courteous. He explained in detail the service that was done on my STS. Took less than 25 minutes from the time I dropped my car off to get to my work place. Job well done. detail the service that was done on my STS. Took less than 25 minutes from the time I dropped my car off to get to my work place. Job well done. Sebastian Avery More

John was with me every step of the way during the order process with email notifications. He never failed to keep me updated with regards to various stages of the car's build development. Along with his sp process with email notifications. He never failed to keep me updated with regards to various stages of the car's build development. Along with his sports car knowledge it tended to put me more at ease and trusting, but the most reassuring aspect was that there never was any pressure throughout the experience. More

Our 2006 Cadillac DTS was involved in an accident. I was on my way to Coulter Cadillacs Collision Center and stopped by the Used Car lot where I met Glenn Heiser. I had seen an email Coulter Cadillac had se on my way to Coulter Cadillacs Collision Center and stopped by the Used Car lot where I met Glenn Heiser. I had seen an email Coulter Cadillac had sent me and was interested in purchasing a newer Cadillac. He showed me the Cadillacs he had in stock and I told him I would bring in my wife . I returned home and brought my wife in. Glenn showed her the Certified Cadillacs on the lot. She fell in love with a Pre Owned 2008 DTS with low milage. We took it out for a test drive. Glen figured out the costs and appraised our car for a trade in. My wife said we would have to talk about it and return at a later time. We only got a few blocks away when she told me to return as she wanted the car. We returned and purchased the car. One reason we purchased it, was the professionalism displayed by Glenn. He did not pressure us, he was friendly and very helpful and worked with us. It was a pleasure dealimg with him and I will recommend Glenn and Coulter Cadillac to my friends. More