
Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I was looking for a new Key Fob for my 98 corvette but I didnt want to pay a fortune. I looked on ebay and found about 6 of them listed. 3 were used and the people wanted 70 or bucks for them! One looked l didnt want to pay a fortune. I looked on ebay and found about 6 of them listed. 3 were used and the people wanted 70 or bucks for them! One looked like it was found on the hiway and run over a few times. The other 3 were "new" from different vendors on ebay and they wanted between 119 and 170 for them. I then went on the national corvette forum and found a couple vendors that sold GM parts at discounted prices. They wanted 72 to 80 bucks for genuine GM parts. I was just about to pull the trigger and thought I would ask the folks on our local ACE corvette forum and see if they knew of anywhere I could get one local because I would rather have my money go to a local shop. Ed from Coulter stepped up and said he could match what the national vendors could do. Thats all I needed to hear. He ordered it right away and the deal was done! A big thank you goes out to Ed and the way he stepped up to help me out. Just in time to! My old key fob cracked the rest of the way across the back and is ready for the trash can. The next time I need something for my vette I will come to Ed first. More
Seth and Ken were fantastic! Had an incident occur with a vehicle during transport, and the insurance company was a complete nightmare to deal with. Seth and Ken were attentive, prompt, and friendly. I a vehicle during transport, and the insurance company was a complete nightmare to deal with. Seth and Ken were attentive, prompt, and friendly. I will never take our car anywhere else. Coutler just earned a customer for life, thanks to Seth, Ken, and the body shop team. More
Brought my car in for service and I couldn't have been happier with the service and attention that I recieved. Ed was great and I will not hesitate bringing my car back in the future!I will be recomending happier with the service and attention that I recieved. Ed was great and I will not hesitate bringing my car back in the future!I will be recomending Ed and Coulter Cadillac to all of my friends! Thanks for the great job!!! More
Called Roadside Assistance and Tom resp[onded. Very professional, prompt and freindly when he arrived. Diagnosed the problem and had the vehicle running again within 15 minutes. This type of service is professional, prompt and freindly when he arrived. Diagnosed the problem and had the vehicle running again within 15 minutes. This type of service is why I will always buy Cadillac's. More
This was the best car buying experience I ever had. Marc was super personable and very knowledgeable. I came in test drove and negotiated a fair price and was out the door. I am very happy with my beautiful was super personable and very knowledgeable. I came in test drove and negotiated a fair price and was out the door. I am very happy with my beautiful new car! Thanks Marc and Coulter for making this so dang easy!! I have and will recommend you to friends and family. :) Patricia Nenes More
After several bad experiences with local Chevrolet Dealers on other issues I brought my Corvette to Coulter Cadillac to see if they would be willing to hunt down a rattle that was coming from behind t Dealers on other issues I brought my Corvette to Coulter Cadillac to see if they would be willing to hunt down a rattle that was coming from behind the dash. I really didn't know what to expect as my car isn't a Cadillac but I had been told by members of my Corvette Club that Coulter could service any GM car and that the service staff was the best in Arizona. I have to say, I was not disappointed. When I pulled into the service drive, I was immediately impressed with the condition of the service area. You can tell that there is a great deal of pride taken on the part of every member of the service staff. I was met immediately by a representative and as my Corvette Club friend said, I asked for Ed Stralko. Ed came out immediately to talk to me. I explained the problem I was experiencing and I got the impression that he genuinely wanted to resolve the issue. As a customer, you can tell when the people you are working with actually care about customer satisfaction. Ed is one of those people. My car was quickly taken to a service bay and a technician took a look at it right away. The irritating rattle in my dash that had been bothering me for over a month (which I believed to be the result of a windshield replacement) was quickly diagnosed and after only a few moments was corrected. I was shocked. I tried to have this looked into at a local Chevy dealer only to be treated as if I were some kind of bother to them which forced me to leave without anyone but the service advisor looking at my car. Honestly, it was something I thought I was just going to have to live with. You have no idea how happy I am that Coulter Cadillac services other GM products. With people like Ed and John (the technician who removed the rattle) you can be sure that I will use Coulter for any service I need from here on out. On a side note.. The service I received from Ed and his team at Coulter will also factor into my decision as to what car replaces my Corvette. I have had my car for three years and will be replacing it in the upcoming year. One of the cars I am considering is the CTS-V. Actually it is between the Cadillac and the Mercedes C63 AMG. With the service I received at Coulter, I have to say that the CTS-V looks like a little better choice then it did just a day ago. More
The dealership was very unprofessional when it came to the sales end. The Internet Manager and the dealer were fighting over our business right in front of us. When we wanted to work a deal, they had a sn the sales end. The Internet Manager and the dealer were fighting over our business right in front of us. When we wanted to work a deal, they had a snide, sarcastic, and arrogant tone that recommended we go back to where we came from before. "Well, I'll take 12 of them..." was the response of John, the Internet Sales Manager when we countered an offer. These people do not care about a customer, but only see them as a "mark" or a "rube." Stay away AT ALL COSTS More
For nearly six weeks, Seth has been my hero. He has addressed every with a sense of urgency, as if it were his own vehicle. I am ever so grateful to him, for taking care of me and my Denali, from the addressed every with a sense of urgency, as if it were his own vehicle. I am ever so grateful to him, for taking care of me and my Denali, from the second we landed on his doorstep. I hope Coulter knows how dedicated and valuable of an employee Seth is! More
After recently relocating from New York where I hadn't owned a car in several years I purchased a new car at Coulter. Everyone was exceptional-Tony Pennacchio, the GSM and Roger Farney were extremely help owned a car in several years I purchased a new car at Coulter. Everyone was exceptional-Tony Pennacchio, the GSM and Roger Farney were extremely helpful, knowledgeable and kind. I worked very closely with their finance manager Debbie Niles. I cannot say enough about her-she was amazing and instantly impressed me.! I was very nervous about the finance side (who isn't?) and she immediately put my mind at ease and not only made the process painless but enjoyable. Debbie truly shared my enthusiasm about my move and my new car. While she is very experienced and a true pro in her field she was never intimidating and took a tremendous amount of time with me. I would encourage ANYONE to work with her-regardless if it is your first car or your tenth car-she is simply the best!!! Even if you just have questions before you buy don't hesitate to ask for her! Cayce M. More
I contacted Bob Westerholm regarding body repair on my vehicle. I found Bob to be both courteous and professional. I was very pleased with the results and the timely fashion in which they were completed vehicle. I found Bob to be both courteous and professional. I was very pleased with the results and the timely fashion in which they were completed. More